Here's the recent articles submitted by live chat agent
Articles By live chat agent
Incredible Benefits Of Ivr Technolgy: Iii
Submitted as: Surabhi Joshi
IVR is a simple and efficacious system that will significantly reduce costs and increase efficiency within any company. It has to offer a number of benefits to the organizations employing it.(read
entire article)
View : 214 Times
Category : Business
Acd And Its Integration With Ivr Technology
Submitted as: Surabhi Joshi
Here we have discuss integration of ACD and IVR technology. ACD stands for automatic call distributor or automated call distribution system.(read
entire article)
View : 263 Times
Category : Business
Capabilities Of Automatic Call Distribution System
Submitted as: Surabhi Joshi
Automatic call distribution has skill based routing, quick responses to VIP callers and route calls to agents sitting at remote locations.(read
entire article)
View : 210 Times
Category : Business
Benefits Of Automatic Call Distribution (acd) I
Submitted as: Surabhi Joshi
Automatic call distribution is a highly capable technology. Moreover, it comes pre-integrated with a Computer telephony integration technology and an IVR that provides the options of self-service.(read
entire article)
View : 222 Times
Category : Business
Benefits Of Automatic Call Distribution (acd) Ii
Submitted as: Surabhi Joshi
Automatic call distribution offers a number of benefits that are extremely useful in increasing the efficacy of any organization. Let's take a look at some of those benefits.(read
entire article)
View : 227 Times
Category : Business
All You Need To Know About Automatic Speech Recognition
Submitted as: Surabhi Joshi
Automatic speech recognition system is highly beneficial for businesses that have very high volumes of calls from repeat customers. It is useful in cases where calls occur in irregular peaks.(read
entire article)
View : 292 Times
Category : Business
Uses Of Automatic Speech Recognition System I
Submitted as: Surabhi Joshi
Automatic speech recognition is a technology that allows a computer to identify the words that a person speaks into a microphone or telephone and converts it to written text.(read
entire article)
View : 429 Times
Category : Business
Uses Of Automatic Speech Recognition System Ii
Submitted as: Surabhi Joshi
Automatic speech recognition is a technology that allows a computer to identify the words that a person speaks into a microphone or telephone and converts it to written text.(read
entire article)
View : 211 Times
Category : Business
What Is Customer Experience Management?
Submitted as: Surabhi Joshi
Here we have discuss about what exactly is customer experience management as it aims at optimizing customer experience through gaining the loyalty of the customers in a multi-channel environment.(read
entire article)
View : 217 Times
Category : Business
What Is Meant By Net Promoter Score?
Submitted as: Surabhi Joshi
Here we have discuss about what is net promoter score as it measures the loyalty that exists between a service provider and a consumer.(read
entire article)
View : 214 Times
Category : Business
