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Here's the recent articles submitted by live chat agent

Articles By live chat agent

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Call Recording And Its Significance I    Submitted as: Surabhi Joshi
Call recording software can be used for accurately assessing call center agent performance as it records telephone conversations over PSTN or VoIP in a digital audio file format.(read entire article)
View : 115 Times
Category : Business

Call Recording And Its Significance Ii    Submitted as: Surabhi Joshi
Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format but it's distinct from call logging and tracking. However, the software may include both recording and logging functionality.(read entire article)
View : 30 Times
Category : Business

Call Recording And Its Significance Iii    Submitted as: Surabhi Joshi
Call recording software offers a number of benefits to the call centers that use it. Some of those advantages are mentioned below:(read entire article)
View : 34 Times
Category : Business

Capabilities Of Automatic Call Distribution System    Submitted as: Surabhi Joshi
Automatic call distribution has skill based routing, quick responses to VIP callers and route calls to agents sitting at remote locations.(read entire article)
View : 35 Times
Category : Business

Case Studies: See How They Help Boost The Success Of Your Business    Submitted as: Surabhi Joshi
There are number of benefits by displaying case studies on your website which results in the success of your business, as case studies shows the value of using your products or services.(read entire article)
View : 38 Times
Category : Business

Chat Solutions For Small Businesses    Submitted as: Surabhi Joshi
Live chat basically connects your customers at the crucial point when they are deciding to make a purchase or not, hence it plays an important role in increasing sales and business growth.(read entire article)
View : 119 Times
Category : Business

Create Virtual Department With Live Chat!    Submitted as: Surabhi Joshi
Adding live chat at your website gives you a lot more advantages. It helps you to bring down your operational costs considerably and also reduce the workforce.(read entire article)
View : 88 Times
Category : Business

Cross-media Queuing And Its Components    Submitted as: Surabhi Joshi
Cross-media queuing is achieved with the help of technology tools that help in creating a queue engine, media interaction modules, agent application modules, configuration and administration modules and a statistical and reporting module.(read entire article)
View : 80 Times
Category : Business

Customer Churn Reduction: Top Strategies That'll Help Retain Your Customers    Submitted as: Surabhi Joshi
Here we have discussed the top strategies that will help to retain your customers such as engaging with your customers and identifying your target audience.(read entire article)
View : 30 Times
Category : Business

Customer Convenience And Satisfaction : Live Chat    Submitted as: Surabhi Joshi
The most appealing factor of having live chat capability, is the assurance and security that all your visitor's are getting their queries answered in real time and that also by a real person.(read entire article)
View : 106 Times
Category : Business

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