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The Rise Of The Robot Recruitment Process
As with most advances or upgrades in today's technology, the onus is on reducing any inefficiencies with the current version or to streamline procedures to ensure that minimal resources are wasted. Unfortunately, this is proving to be a common theme that affects candidates when applying for IT Contract or Permanent positions.
The proliferation of on-line IT Recruitment portals for applying for IT Vacancies has become very popular in the modern age and is gradually automating the Recruitment process to excessive levels. Once the comprehensive registration process has been completed and the application successfully filed, applicants are ungraciously informed via email that they will be updated with any progress - as if no-one can be bothered to talk with them unless you are a 99.9% match for the job!
It's this faceless style of IT Recruitment that is the source of immense frustration when you can't get accurate feedback as to why you weren't successful - if that's the case. In some instances, applicants are universally informed that due to the high number of applicants, the Recruiter or Client won't be able to respond ...
... to your mail and if you don't hear from them, assume that you are unsuccessful.
On-site Recruitment Agencies in particular are taking advantage of on-line portals due to the HR cost savings but they are in danger of losing the very skills that got them there in the first place. The positive PR that can be achieved from managing applicants expectations on a 1-2-1 basis are immense and can leave candidates with an even greater desire to work for the Client that they have just been rejected by - as opposed to a negative feeling of the experience they endured whilst trying to apply for a position there.
The IT Recruitment market in general started when it used to be just phones and fax machines and whilst change, new technologies and techniques in many instances should be embraced, there are some core elements to the Recruitment process that should be retained, such as treating candidates as individuals rather and extending the courtesy of thanking them for their time rather than a blanket email treating them like commodities.
If the Recruitment process continues down the route of on-line portals at the current rate, it will become increasingly likely that those Recruiters or HR workers will only judge a book by its' cover (or by how attractive a CV has been presented) as opposed to identifying candidates who not only have a the technical skills to succeed, but also the essential social skills to that a client is looking for. Whilst it may serve Clients well and streamline their Recruitment Process in some cases, it may alienate some excellent candidates that they were hoping to attract. On the flip side though, those excellent candidates will be available to those clients who don't use on-line portals so there is hope yet!!
Find more information relating to ICT Recruitment, and Technology Recruitment here.
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