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Class 5 Softswitches : The Best End User Utility For Your Business

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By Author: Harold Vance
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Softswitches play an integral role in VoIP technology so much so that it can also be stated that VoIP and softswitches are two sides of the same coin. Softswitches fall into five different classes; class 1 to 5. Class 1 softswitches are used in international gateways while classes 2 to 4 are used to provide connectivity between cities and even states. Class 5 softswitches are used to provide connectivity between end users and various end user terminals such as IP Phones. Simply put, the different end user devices that make VoIP calls possible are termed as class 5 softswitches.

Class 5 softswitches are such that they can prove beneficial for businesses as well as for residential purposes. They can be used for dual purposes; for streaming voice calls and providing IP or mobile VoIP services.

Class 5 softswitches provide the most suitable IP telephony service that not only enhance the service quality but also add value to the business. Business establishments can be assured that these softswitches not only prove to be lucrative but also enable them to provide a wide array of other services like large scale termination of audio calls and messaging, wideband calling etc.

The class 5 softswitches are amazing devices since it is possible to connect any given communication device. Therefore, it is possible to establish connectivity even with PSTN lines. Further, they are packed with features like auto-attendant, call transfer, find me/follow me/DND, call waiting, call conferencing, support for video conferencing, UCC and a range of many others.

They also prove to be beneficial for the service providers since they can carry out automatic billing. The calling card facility provides the service providers with an extra edge since they can sell international minutes to their customers. The biggest USP of the class 5 softswitch is that they are highly portable- depending on the criteria, at times they are not required to be installed in the premises of the customer. Plus, it is possible to install them on any server.

Class 5 softswitches render support for Codec, Media Transcoding and Video Conferencing. Further, they carry features such as IP IVR and Voice Recognition. With the help of these softswitches, it is possible to make avenues for Hosted PBX services and IP Centrex.

With the class 5 softswitches, it can be assured that they will operate as per the speed of the server and perform with utmost efficiency. They are also capable of handling and routing large traffic volumes. It also comes armed with its own billing and invoicing solution that proves to be extremely helpful for business houses. Further, in stark comparison to the conventional PSTN lines, businesses can be positive that the softswitches significantly reduce the revenue loss by pegging the calling costs.

These softswitches also ensure that the stationing of the task is never deferred. Further, it is possible to achieve the desired outcome.

In summation, class 5 softswitches are deemed to be the optimum solution for meeting the VoIP requirements of small and large business establishments. They can also prove beneficial to cater to the VoIP demands of residences.

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