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Class 5 Softswitch : A Convenient Business And Residential Utility

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By Author: Harold Vance
Total Articles: 101
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Softswitches play an integral role in VoIP technology so much so that it can easily be claimed that VoIP and softswitch are the two sides of the same coin. Softswitches fall into five different classes 1 to 5. A Class 1 softswitch is used in international gateways while a softswitch in classes 2 to 4 provides connectivity among cities and even states. A Class 5 softswitch is used to provide connectivity between end users and terminals such as IP Phones.

The device proves to be highly beneficial for business houses and residences. It can be used for dual purposes; for streaming voice calls and providing IP or mobile VoIP services.

A Class 5 softswitch provides the most suitable IP telephony service that not only enhances the service quality but also add value to the business. Business establishments can be assured that it will not only be lucrative but will also enable them to provide a wide array of other services like large scale termination of audio calls and messaging, wide-band calling etc.

This is an amazing device since it is possible to connect any given communication device. Therefore, it is possible to establish connectivity even with PSTN lines. Further, it comes packed with features like
auto-attendant
call transfer
find me/follow me/DND
call waiting
call conferencing
support for video conferencing
UCC

It is highly beneficial for the service providers since it can carry out automatic billing. The calling card facility provides the service providers with an extra edge since they can sell international minutes to their customers. The biggest USP of the softswitch is that it is highly portable- at times, it is not required to be installed in the premises of the customer. Plus, it is possible to install it on any server.

Class 5 softswitch renders support for Codec, Media Transcoding and Video Conferencing. Further, it carries features such as IP IVR and Voice Recognition. With the help of this softswitch, it is possible to make avenues for Hosted PBX services and IP Centrex.

This softswitch can be assured that it will operate as per the speed of the server and perform with utmost efficiency. It is also capable of handling and routing large traffic volumes. It also comes armed with its own billing and invoicing solution that proves to be extremely helpful for business houses. Further, in stark comparison to the conventional PSTN lines, businesses can be positive that it will significantly reduce revenue loss by pegging the calling costs. It also ensures that the stationing of the task is never deferred. Further, it is possible to achieve the desired outcome.

In summation, a class 5 softswitch is deemed to be the optimum solution for meeting the VoIP requirements of small and large business establishments. It can also prove beneficial to cater to the VoIP demands of residences.

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