Eliminate Paperwork, Save Time And Build A Profitable Service Organization

By Author: Rakes Kumar
Total Articles: 33
Comment this article

Switch to Service Management Software platform.

When you eliminate or minimize paperwork, you actually create efficiency by multiple ways like faster call scheduling, faster route and resource planning, faster work order allocation & inventory dispatch, faster follow-up and call closure and finally faster billing & payment collection. As we all know, time is money, and in this process you save time at each step, so you actually generate additional profitability for the company.

Are you still waiting to lose out billable time to inaccurate & illegible work-orders?

Do you still want to make huge investments on hiring, firing and several other operational expenses on manual service processes?

If your answer is NO, Congratulations! You are ready to be one of the champions in your organization who is ready to safeguard the business interests of the company by creating a Profitable Service Organization.

Ready Now! Read more about how Service Management Software can help you save Time & Money while performing these after-sales service activities:

Manage Customer Service Calls ...
... [Onsite/Walk-In]

Manage Work-Orders

Plan resources & call-routes

Schedule & Assign Jobs to engineers/technicians

Track Job Status

Manage Spares Inventory [Defective/Good]

Manage Technical Repair Centers

Manage Field Service Engineers/Technicians

Validate Warranty & Track AMC

Manage Service Dealers/Franchisee

Manage Invoicing, Payment Collection Receipts & Updates

Track MIS Dashboard with Graphical & Interactive Reports

Immediate Benefits Achieved?

Maximize Engineer’s Productivity by up to 20%

Reduce Repeat Calls and save service cost by up to 40%

Reduce spares overstocks and non-authorized warranty and save warranty support cost up to 40%

Minimize Illegible Service Claims and save claims cost up to 25%

Increase Customer Satisfaction, Loyalty &Resell opportunities by decreasing service turn-around-time by 50%

Rakesh Kumar is an After-sales Service Process Optimization Expert and associated with Zed-Axis Technologies Pvt. Ltd & Zed-Service? - A 360 Degree Customer Service Software - one of the flagship products of Zed-Axis Technologies Pvt. Ltd. For any query/feedback on service lifecycle management software, Please visit www.service-management-software.net now!