What To Look For In A Good Voip Provider

By Author: Scott Jantz
Total Articles: 2
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Unlike traditional landline phone services, there are hundreds of different VoIP Service Providers. Everyone has seen the big ones on TV or on the radio, but what about all the little guys that are out there? Are they worth looking into? How do you go about finding out about them? Who can you trust? What should you look for?

The internet provides you with many tools to help in your search for the best VoIP Provider for your needs. There are page after page of VoIP Provider rating and review sites. These can be extremely helpful in narrowing down your choices. However, be careful with the sites you may use for this purpose. Many sites are, in fact, owned by a VoIP Provider and is used to nudge their own company to the top of the list. Complete with false reviews meant to sway your vote in their direction. Many review sites also rank providers based on how much they are paying for advertising. So the provider that has the highest advertising dollars will get bumped to ...
... the top of the list. Be wary of the provider ranking versus number of actual reviews. A company that has a five star review but only one review may not be as good as a company with 4 stars but 200 reviews. A great website to use when researching VoIP Reviews is http://TopChoiceVoIP.com. All ratings are 100% user based.

The next thing you need to decide is what is most important to you. Price? Reliability? Features? Most providers are rather even when it comes to pricing. Some may be a little cheaper than others, but the price difference is usually negligible. Features are great, especially if you plan on using your new VoIP line for business, but in the end they are just extra bells and whistles. The top thing you should be looking for is customer service. A company with great features and great pricing won't be worth much if their customer service is non-existent, especially when their service fails and nobody is around to fix it. Pay close attention to customer service hours, response times, and methods of contact. A company that only gives you an email to contact or is only available from 9 to 5 may not be your best choice if you must have your lines working 24/7. This is often the number one complaint from most users why they are leaving a company.

Hopefully this helps in your search for the Best Rated VoIP Providers!
Scott is the owner of TopChoice VoIP, a site that provides user reviews of Business VoIP Providers and Residential VoIP Providers.