Vonage Positioned As A Leader In The 2023 Gartner Magic Quadrant

By Author: Orson Amiri
Total Articles: 402
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Vonage, a leading player in cloud communications and a part of Ericsson, has received recognition as a Leader in the Gartner Magic Quadrant for Communications Platform as a Service (CPaaS), positioning it in the Leaders Quadrant for both Ability to Execute and Completeness of Vision. Vonage is acknowledged for its innovative solutions, market understanding, and vertical/industry strategy. Vonage's CPaaS empowers businesses to embed communications into their applications, systems, and workflows, providing customers with the ability to engage on their terms and enhancing overall customer experiences. It offers programmable components such as the Vonage AI Acceleration Suite and Vonage AI Studio, enabling developers and non-developers to create AI-powered conversational workflows. This recognition underscores Vonage's strength in the cloud communications space, as it's one of only two vendors acknowledged in all three Magic Quadrant reports: CPaaS, Unified Communications as a Service (UCaaS), and Contact Center as a Service (CCaaS). Vonage's CPaaS is part of the Vonage Communications Platform (VCP), which encompasses various cloud communication applications.

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