9 Powerful And Insightful Inside Sales Metrics

By Author: clodura
Total Articles: 3
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1. Number of Activities Completed
In the present context, inside salespeople reach out to clients and prospects in a number of ways. Hence, the first and most crucial KPI for inside sales relates to these activities.

When you count the number of activities completed, it should include the number of calls made, emails, LinkedIn emails, or text messages sent, and connections built on LinkedIn. Any other communication channel used by your company must also feature in this metric.

Why Does it Matter?

Naturally, accelerated customer outreach would unlock greater opportunities. Hence, salespeople who make more attempts for initial contact will be at a greater advantage to actually get in touch with someone!

On the other hand, a fewer number of activities could indicate low energy or burnout experienced by your sales reps. At the same time, it could also mean that they are more engaged in unproductive tasks, which is not contributing to your sales outreach. Hence, diagnosing this issue could help improve this output.

Even if these attempts at establishing connections do not result in a closed ...
... deal, they contribute towards generating interest and establishing brand presence amongst the target audience. Organizations can enhance these through sales prospecting tools, such as Clodura, which help you connect with more decision-makers with accurate contacts, emails, and direct dial numbers.

These tools allow your sales team to zip through the entire contact database without any distractions.