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Here's the recent articles submitted by maulik shah

Articles By maulik shah

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5 Must Have Features Of The Online Ticketing System   By: maulik shah
A ticketing software helps a lot with solving customer problems. It is cost and time effective. To know the important features of a ticketing system, you need to read further.(read entire article)
View : 185 Times
Category : Computers

Top 7 Best Practices For Effective Helpdesk Management   By: maulik shah
A helpdesk management software is important for any business these days. It guides your customers and reduces your work to solve queries manually. Also, it focuses more on customers giving them the priority they need with their issues addressed and resolved on the spot, whether it is through chatbot, email, or just from a call. To know the other best practices read further.(read entire article)
View : 157 Times
Category : Computers

5 Benefits Of Using Help Desk Software In The Education Sector   By: maulik shah
A help desk is useful software, especially for an educational institute with multiple departments and processes. It helps manage, prioritize and solve queries. Here are the 5 benefits of using help desk software.(read entire article)
View : 158 Times
Category : Computers

Pros And Cons Of Multichannel Customer Support   By: maulik shah
Multichannel customer support is a double-edged sword. It can help you gain more customers and their loyalty, but it can also be costly and require more workforce to handle more customers on different platforms. Read further to know more details on the pros and cons of multichannel customer support.(read entire article)
View : 163 Times
Category : Computers

6 Benefits Of Using An Automated Customer Support Software   By: maulik shah
You need an automated system to manage your customer queries. A platform that can prioritize all the queries so that it is easy for your representatives to solve them in less time. It increases the efficiency of the organization and also helps with customer satisfaction. To know more benefits of using an automated support system, read further.(read entire article)
View : 147 Times
Category : Computers

5 Business Benefits Of Using An Enterprise Helpdesk   By: maulik shah
A helpdesk is what your customers need. To help resolve their queries 24/7, your business needs it to solve a gazillion queries that come to you. An enterprise helpdesk system is a one-stop solution that helps you do the same. Keep reading to know more business benefits of using an enterprise helpdesk.(read entire article)
View : 410 Times
Category : Computers

5 Best Practices To Manage A Ticketing System   By: maulik shah
Having a ticketing system is not beneficial, if not used properly. There are certain practices that need to be followed while managing a ticketing system. Read further to explore five best practices to manage a ticketing system.(read entire article)
View : 161 Times
Category : Computers

5 Ways A Healthcare Help Desk Portal Helps The Healthcare Services   By: maulik shah
There are many ways in which a hospital helps a patient. But there are portals that help both the patient as well as the health organizations. A healthcare help desk not only helps the patients but also the healthcare staff. To know how a help desk helps with healthcare services keep reading further.(read entire article)
View : 199 Times
Category : Computers

4 Business Benefits Of Using A Helpdesk Ticketing System   By: maulik shah
A ticketing system is what will help you solve your customer queries quickly. It also helps you automate this process and keep a track of it. To know how a helpdesk ticketing system helps your business, keep reading further.(read entire article)
View : 166 Times
Category : Computers

Secure And Private Helpdesk Software For Schools And Universities   By: maulik shah
Secure and private helpdesk software for schools and universities. Deskxpand is the help desk and support ticketing software built for the education world.(read entire article)
View : 140 Times
Category : Education

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