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The Real Value Of A Retail Electric Provider: More Than Just Prices - Dynowatt, Texas
In many places, the state government has a heavy hand when it comes to the number of options the average residential electric consumer has to choose from. In Texas, however, people have the right to pick from a number of Retail Electric Providers (REPs). This is an important decision; not only are rates per kilowatt hour different for each provider, but the energy provider you choose can also help you by granting flexibility with respect to a payment schedule, superior customer service and more. Choosing Dynowatt as your REP is certainly a good idea. But no matter who you choose, here are some factors that should influence your decision.
Energy Rates
The amount you pay per kilowatt-hour is definitely an important factor to consider when you make your decision. Unfortunately, its not as simple as looking at a long list of numbers and searching for the lowest one. There are a number of different kinds of rates: fixed rates, variable rates, green rates and more. Electricity may cost more during certain times, including during seasonal change, peak hours and in emergency conditions. A REP may allow customers to pay ...
... a middle-of-the-road rate that keeps your power bills constant, smoothing out those big jumps a customer would otherwise see. (Dynowatt, of course, offers these kinds of fixed-rate plans. Explore the rest of the web site for the latest details.)
Payment Plans
In a perfect world, you would be able to pay your utility bill with a minimum amount of energy. A good REP gives you a number of payment options. Theres always the good, old-fashioned check that you can drop in the mail. This being the Internet Age, however, you have other options. When you create a MyDynowatt profile, its very easy for you to manage your account. Choosing a REP that offers these services allows you to monitor your energy usage by checking out consumption graphs and more. Online account management is also a convenient way to switch from a fixed- to a variable-rate plan or vice versa.
Commitment to Green Energy
Everyone loves nature, but managing energy-generating resources can be quite tricky if you try to keep environmental concerns in mind. Many REPs give the residential and/or business customer the option to receive energy that has been generated in green ways. The Texas market, thanks to the natural climate, is a great place for wind power. When you choose an option such as Dynowatts GoGreen, you get reliable electric service, but you also get the good feeling that comes from being a better steward of our natural resources.
Customer Service
No matter how hard one tries to be perfect, there will be some snags along the way. This goes for both the consumer and the REP. When choosing an energy provider, its important to find a company that is able to solve problems in a fair, reasonable and convenient manner. In our increasingly digital world, many people now use social networking sites such as Facebook for more than simply keeping up with friends. If you become a Facebook Fan of Dynowatt, you can interact with Dynowatt representatives and see what other Fans think of their experience with the company. The most comforting part of this is seeing how proactive a company can be to resolve a problem. (Of course, the best way to get answers is to give the friendly folks at Dynowatt Customer Care a call.) Being a Dynowatt Fan on Facebook also means that, from time to time, you will be able to view tips to help you keep your bills as low as possible, and more.
Third Party Accolades
Another great way to choose a great REP is to see what third-party rating authorities think. For example, youll notice that Dynowatt was rated fourth in the 2009 J.D. Power and Associates Texas Residential Retail Electric Provider Customer Satisfaction Study that took into account cost, communication, billing and more. While no third party rating can predict the specific experience you will have, it is a pretty good predictor.
Okay, now that you have a good, basic idea of what to look for in an REP, it does seem as though Dynowatt is the best choice. Still, the power to choose your provider means that you get to arrive at the conclusion yourself. So go ahead and look at all of the facts for yourself and remember that Dynowatt will always be there for you.
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