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Main Story Bug: Mourn In Passing. Game Breaking Ff14gilhub

Before the servers crashed today i was doing the main story quest: Mourn in passing. It requires that i use duty finder to enter Sohrn Al. After using duty finder to do this and completing the instance i used the portal to exit the instance.
Upon doing this the load screen came up and then the servers crashed and went down for emergency maintenance. Since they came back up the quest is not complete and the quest tells me to enter sohrn al using duty finder. I have done this 4 times now since logging back on, after completing the instance it does not register that i completed the instance and still tells me to "enter sohrn al using the duty finder."
This is a main story quest and i cannot drop it and pick it back up. I can no longer move any further in the main story as this quest does not register that i completed its objectives, and i have now done this instance required using duty finder 5 times this evening. In addition i put in a ticket about 4 hours ago and have not received a response. Please get back to me as this game breaking glitch is not allowing me to move forward in the story and has stopped me from ...
... progressing leaving my game experience to waiting around in a town until someone can fix this bug.
Likely some mismatch caused by the servers going down at an inopportune time. I imagine they'll be able to edit your character data to get it working again.
In the meantime, instead of standing around in town, I suggest leveling other jobs. You could get Archer to 34 for Quelling Strikes, for instance [b]FFXIV Gil[/b].
Maybe I will check that out, I actually was not aware that that was one that I needed for the black mage. Thank you for the suggestion
Just got a response from A gm in game. Automated response saying go online to the forums posted here and wait for someone to respond to me...
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