ALL >> Education >> View Article
M9560-231 Preparation Material
Question: 1
IBM Software Subscription & Support includes what two of the following components?
A. Premium support and version upgrades/rights.
B. Business partner services and version upgrades/rights.
C. Technical support and version upgrades/rights.
D. Technical support and Premium Support.
Answer: C
Explanation:
A comprehensive product upgrade and Technical Support solution, IBM Software Subscription and Support, available through IBM Passport Advantage and Passport Advantage Express, delivers:
product upgrades—new releases and new versions—at your convenience
phone and online Technical Support—when, where, and how you choose
Question: 2
How can you determine if a quote line item is prorated to align it with the client ‘s anniversary date?
A. There is an incident in front of prorated line items.
B. The renewal line item coverage dates are less than 12 months.
C. The renewal line item coverage dates are for a full 12 months.
D. There is no way to ...
... tell.
Answer: C
Explanation:
* Since the order must be placed before the renewal line item due date for the incentive to apply, only Subscription & Support line items with a renewal line item due date AFTER (but not including) April 1, 2013 qualify in North America. In Europe, the start date for this incentive is July 1, 2013 for Subscription & Support renewal line items with due dates
AFTER (but not including) July 1, 2013.
Question: 3
If your client has questions about their use of technical support and software downloads, who should they call?
A. IBM Technical Support Team
B. IBM Software Renewals Representative
C. IBM Software Client Leader
D. IBM Business Partner Sales Representative
Answer: A
Explanation:
A comprehensive product upgrade and Technical Support solution, IBM Software Subscription and Support, available through IBM Passport Advantage and Passport Advantage Express, delivers:
product upgrades—new releases and new versions—at your convenience
phone and online Technical Support—when, where, and how you choose
Add Comment
Education Articles
1. What Should You Check Before Selecting A University In Jaipur?Author: University of Technology
2. Phecc Far Course – First Aid Response Training In Ireland
Author: johnnytorrt
3. Generative Ai Courses Online With Industry Use Case Training
Author: golla kalyan
4. Why Choose A Bachelor Of Business Administration In It And Systems Management After 12th?
Author: Hetal Patel
5. Power Bi Training With Ai | Power Bi Classes Online
Author: Visualpath
6. Gen Ai Testing Online Training | Ai Testing Course Online
Author: Subahan
7. Large Language Model Operations Training | Llmops Course
Author: Visualpath
8. Osep Certification 2026: Pen-300 Exam, Cost, Requirements, Skills & Preparation Guide
Author: passyourcert net
9. Building A Data Analyst Investigation Around Hyderabad’s Water Supply Records
Author: Nirmal
10. Advanced Acne And Acne Scar Treatment In Banjara Hills, Hyderabad
Author: Maheswari
11. How To Choose The Right Specialisation In A 4-semester Mba Program
Author: Hetal Patel
12. Cia Certification 2026: Requirements, Cost, Exam Structure, Training & Preparation Guide
Author: nytcc
13. Affordable And Quality Education At The Best School In Pragathi Nagar
Author: Maheswari
14. Cement Additives: Improving Performance And Durability In Construction
Author: Ivar
15. Polymer Waterproofing Chemical: Enhancing Building Protection
Author: Ivar