Returns And Cancellations Accepted

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Customers require some guarantee on items that they purchase from your store. Some of these guarantees include returns, warranty, cancellations, money back, etc. Our Kids bedroom furniture comes with a returns guarantee. We ensure that we sell items that are of good quality and items that will make you happy. If for any reason you are not happy with any of our products and would like to return it, then you can do so within seven days of the delivery date. We accept the Dining Room Furniture if it is in the original packaging and can be sold to someone else. Send an email to us as fast as possible for any returns or fault product. Kids High Sleepers should not be removed from the original box, and should not be part assembled at all. If for instance the Kids bedroom furniture has some parts missing, we shall replace them with immediate effect. If you do not wish to have the parts replaced, then it will be your responsibility to return the furniture to us in its original packaging.
In our terms and conditions, we have written a lot regarding Kids bedroom furniture cancellation and returns, and it is a good idea to refer ...
... to them. When it comes to Breasley Mattresses, we do not exchange them due to hygiene, safety and security especially if the mattresses have been opened or removed from the packaging, unless it is faulty. This is the reason why we advice our customers to be sure of their requirements before ordering the Breasley Mattresses. For home delivery Julian Bowen Furniture, we replace any faulty one within forty eight hours of receipt. Make sure that you send an email to our sales office with photographs of the furniture or the part number that is missing. If you find that the Kids bedroom furniture does not meet your expectations, then you can send an email to our sales office within seven days of receipt, explaining the reasons why you want to replace it. You will be charged for the home delivery cost that will be given by the manufacturer, and any collection charges that your furniture will incur.
If for any reason you purchase Kids bedroom furniture and wish not to assemble before the seven days are over, make sure that you go through the parts to ensure everything in order. This is because we will not be in a position to replace or exchange any Julian Bowen Furniture after seven days are over. Furniture that has been partly assembled is not accepted unless it is fault, so ensure that you check all parts before you undertake home assembly. We process refunds within fourteen days of receipt. Please be advised that Kids bedroom furniture is your responsibility until they reach the dispatch address. Cancellations are accepted if you send an email to our enquiries department with immediate effect. If you do not accept an item that has already been dispatched without prior notice, a fee of pounds 40 will be charged.
Find more information relating to Steens Furniture, and Breasley Mattresses here.