How To Resolve Your Dining Plus Complaints

By Author: Chakshu Vadehra
Total Articles: 8
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Dining Plus is an elaborate business entity, which is nationally acknowledged for the huge number of vendors who have decided to participate in its programs and the number of people who are involved with it. The company offers lifestyle related discounts to its members. The discounts are applicable in the finest restaurants, hotels, pharmacies, hospitals, apparels, furniture, health & fitness and jewelry stores. Its usage has effectively yielded massive savings on every purchase made by its customers.

It currently operates in 65 cities across India and has over 1600 outlets. It also has over 300 branches in the Far East and a dedicated customer base of over 400,000 people who have used its services and have been satisfied. Currently, it has many different promotional offers for discounts at fast food chains, specialty restaurants, shopping centers and readymade clothes outlets. Its offers are valid in more than eleven hundred restaurants in all the major cities across India. Its standard package offers up to 20% percent reduction in the bill of these restaurants. Dining plus services are also accessible in UAE, Australia, ...
... Thailand, and Singapore and in many more cities around the world.

The company believes in promotion through the words of mouth, which is why it puts so much importance on customer feedback. Dining Plus encourages its customers to share their experience in dealing with the company to its customer care associates, who are available round-the-clock for customers’ requirement. Their objective is to forward their business based on the responses of their customers. It has generated so much attention that hundreds of people are willing to join the company and enjoy its benefits.

Unfortunately, the number of participations could be affected by the numerous reports of unauthorized transactions and fraud offerings that have surfaced against the company. Customers claim that they were called up by company representative who informed them about a bogus scheme and charged them more than Rs.5000 for it. In some cases, the privilege card offered by the company was found to be phony as it was not accepted by any restaurants. In some cases, representatives of Dining Plus admitted their fault and offered to refund the customers. The customers are yet to receive the refunds.

Most the big commercial banks operating in India have ties with Dining Plus and advertise its services in their websites. The existence of the company cannot be doubted but the rising number of complaints against the company and its services are disheartening many potential customers who are shying away from being a member of the company. Dining Plus is striving to provide the best services to up and coming business owners and young entrepreneurs. Since its inauguration, the company has offered its services to more than 400,000 individuals across India and other countries. The company is trying to address this situation by encouraging its customers to share their experiences with the customer care associates. These customer feedbacks are later used to assess the quality of the existing services and to pinpoint the areas that require changes.

Author Bio:

DiningPlus : The discounts are applicable in the finest restaurants, hotels, pharmacies, hospitals, apparels, furniture, health & fitness and jewelry stores. Its usage has effectively yielded massive savings on every purchase made by its customers. For More information please visit at our website Diningplus.org