Make The Exiting Employees Reveal Interesting Insights

By Author: Naman Vohra
Total Articles: 133
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Exit interviews are meant to help organizations in understanding the reasons behind why a decided to separate from the organization as well as to understand the root cause behind employee attrition rate. When used effectively, it becomes an intelligent tool for understanding the employee psyche, thus helping the companies in devising plans to address such typical concerns which would help them in enabling retention in the organizations. Talent retention helps the companies in benefitting from the continuous or improving service of resources, thus, ensuring the attainment of organizational goals on a continual basis.

Exit interviews are capable of revealing fascinating insights when conducted in a planned and organization way. Following are few things that should be kept in mind by every organization.

Select the right interviewer- selection of the exit interviewer is crucial as it an interviewer needs to establish a connection with interviewee so that the exiting employee Exit interviews are meant to help organizations in understanding the reasons behind why an decided to separate from the organization as well as ...
... to understand the root cause behind employee attrition rate. When used effectively, it becomes an intelligent tool for understanding the employee psyche, thus helping the companies in devising plans to address such typical concerns which would help them in enabling retention in the organizations. Talent retention helps the companies in benefitting from the continuous or improving service of resources, thus, ensuring the attainment of organizational goals on a continual basis.

Effective interview questions- objective of carrying an exit interview needs to be clear, and so the reason behind each question. Questions can loose their relevance over a time of period. Also the questions need to be tweaked from employee to employee as a question appropriated for one employee may not be appropriate for another.

Frequency of exit interview- ideally, exit interviews should not be a one-off activity. More importantly, it should not be conducted only during the time the employee exits. This can very well cloud the findings that are based on the revelations from such interviews. While exiting, an employee is considered to be highly influenced by the reasons that motivated him/her to leave the organization, meaning that the employee is poised to provide biased answers to the questions.

Exit interviews should be conducted multiple times over a period of an employee’s exit to the person spending some time in his next organization. After all, any employee needs a cool-off time after which he/she is expected to provide true and unbiased answers.

Also, exit interviews can be, or should be, conducted through various means of communication like via mail, call and finally, face to face.
Keeping the above points in mind ensures that the benefits of exit interviews are extracted in the right manner.

~Naman is associated with a leading background screening company that specializes in Exit Interview Survey