Reduce Unplanned Downtime With Hosted Solutions

By Author: Heather Jung
Total Articles: 4
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Hosted solutions drastically reduce or, in some cases, eliminate downtime for many businesses. For many businesses, especially SMBs, unplanned downtime can be extremely problematic; it can lead to a loss of revenue, decrease employee productivity, and damage a business’s reputation if the downtime lasts for an extended period of time.

When business owners or managers choose to move their company to a hosted solution, they can drastically reduce or even completely eliminate the possibility of unplanned downtime. That is because hosted solutions providers often take care of many of the root causes of unplanned downtime such as broken or underperforming hardware, network issues, security breaches, or system outages caused by natural disasters.

Hardware Failure
Most businesses can’t afford to have employees lose time to downtime affiliated with major hardware issues. Damaged hardware cause your entire system to run slowly, applications housed on the equipment to run slowly, or take away valuable time in a variety of other ways. Most hosted solutions providers offer their clients services that ensure ...
... that their hardware is running optimally and will be less likely to break down in some way. In the event of hardware failure, many of these providers also have technicians available to perform remote or onsite computer support services.

Network Issues
With hosted solutions, the chances of encountering a major network issue that could lead to unplanned downtime are much less than when a business maintains an in-house infrastructure.  That is because most hosted solutions providers include network monitoring and Computer network repair in their list of services. Technicians can perform computer network repairs on a case by case basis but also perform proactive services that ensure a business’s computer network is running optimally. Many hosted solutions providers have technicians on staff who have earned CompTIA Network+, CCNA, and CCNP certifications; these certifications let clients know that these technicians are knowledgeable about networks and capable of performing any computer network repairs they might need.

Security Breaches
A computer virus, hacker, or spyware could severely hinder a business’s infrastructure and lead to significant periods of unplanned downtime. Businesses that choose hosted solutions are usually spared from security breaches because hosted solutions companies usually provide their clients with multilayer security features such as antivirus, access controls, malware removal, and system monitoring. These security features often prevent the business from experiencing downtime while the breaches are being removed and system, hardware, and computer network repairs are being performed.

Natural Disasters
Earthquakes, fires, floods, and other natural disasters have the potential to not only cause major damage to a business’s physical location (i.e. their office), but can also cripple their IT infrastructure. For example, many businesses experienced system downtime that lasted for several days after Hurricane Sandy while physical and computer network repairs were performed. Businesses that choose a hosted solution are less likely to experience the downtime affiliated with a natural disaster because their servers, hosted desktops, and hosted applications are stored in offsite data centers equipped with environmental controls and redundant systems that ensure their systems are always available. This means that even if their office is damaged, they can still access their files, applications, and other important information from home.
Unplanned downtime of any length of time can be detrimental to a business, so companies looking for better uptime should choose hosted solutions from a trusted provider.

About SACA Technologies
SACA Technologies is an Orange County-based Managed IT Service company. They offer a wide variety of IT solutions for businesses, including managed IT services, sales & procurement, computer network repair (including options for remote, phone-based, and Onsite computer support), and monitoring. They also offer a comprehensive suite of hosting services designed to meet the specific needs of their clients. Hosted Solutions from SACA Technologies are unique because they seamlessly integrate with their Managed IT Services to provide clients with a dynamic, long-term solution that meets all of their IT needs.

About The Author:
Heather Jung is the Communications Coordinator for SACA Technologies. She has vast experience in writing, with a background in journalism, blog content, press release, and website content writing. She also manages the SACA Technologies social media presence.