Making The Case For Business Phone Service

By Author: Clint Jhonson
Total Articles: 3
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Communications is a critical factor in any business, be it a small home-based one or a large-scale enterprise. Business phone service today is not just an alternative to the traditional phone service but has features that will help strengthen and secure business communications.

Lowering of costs using business VoIP

The most compelling case for business phone service is made by the tremendous savings in costs that it achieves. Calls through VoIP service providers cost significantly less (some quote savings of up to 80%), than the traditional services and has proved to be one of the main reasons for the ever-increasing popularity of business VoIP. Businesses have also benefited in another, more indirect way from using business phone services. Use of this new technology has meant better integration in the modern office and more efficient use of employee resources. Business VoIP offers wonderful features like Outlook integration, remote office, click to call, conference calls and many other collaboration tools. Implementing business VoIP has led to better use of employee time and most businesses adopting business ...
... VoIP have reported a noticeable increase in employee productivity.

Businesses often manage global, large scale operations and have to stay in touch with all workers, including those who are constantly traveling. So far, the only way of contacting traveling employees was through mobiles, which taking in to consideration, domestic and international roaming charges, normally led to fairly large bills. Business VoIPs can now help bring down cellphone charges as well, because employees can just use their laptops and Wi-Fi connections to access a network and make voice calls. Since there are flat-rate data plans for accessing the network, the same plan with no additional costs, can be used for both the Internet and for making voice calls.

For most businesses integrating VoIP into their networks, there are no major set-up fees and one can always find a service provider who will set up a business phone service with features that will match one's budget. Further, it has been found that maintenance and service costs of a business VoIP system are lower than those for traditional systems.

Other considerations

Business VoIP systems are tremendously feature-rich and as the industry matures, more features are being added all the time. For example, using a business phone service, all major applications like voice messages, faxes and email, can be merged to be accessed in one place. VoIP services have been used even for highly complex and sophisticated applications like in call centers. They also allow the setting up of telephone numbers in areas where one may not have a physical presence and the ability to attend to calls made to those numbers. There is a facility of auto-attendants to answer more calls more quickly and professionally.

Most businesses start by including basic features that will result in immediate cost-savings and increased employee productivity. However, scalability being a key feature, the business phone service can grow as the company grows.

Taking into account all these considerations, more and more businesses today, including those from the telecommunications industry, are migrating towards business VoIP.
Business VoIP is all about saving money. However there are many other benefits of a Business VoIP Phone System that may not be so obvious but are none the less just as valuable as saving money.