Cisco Unified Communications Certification Exam

By Author: Earl Peltier
Total Articles: 76
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The Cisco Systems announced significant enhancements to its product range with the Cisco Unified Communications with a suite for voice, data and video, which are specifically designed for SMBs. The new products, offering more direct way of communication, combined with the good price performance, increase productivity, making communication simpler and easier.
Cisco Unified Communications system allows users to share information via email, voice, video, IM or fax, using a wide range of devices and fixed wireless systems. For small businesses where time and resources are important, the new system improvements offer richer and comprehensive services, easy to manage, maintain and adapt. It is designed to increase efficiency, improve response time to customers and help reduce costs as part of a long term development plan of the IT infrastructure. Moreover, the solutions can be integrated into the existing infrastructure, ensuring the smooth evolution as companies expand.
New features of "presence" allow users to display online availability, their location and other details. For example, if an employee is absent from the ...
... office, he can change this status to offline and declare where he is, enabling colleagues to communicate with him faster and simpler. This not only increases the effectiveness of communication, enabling users to have access to appropriate resources from the first moment, but also creates a more flexible and personal communication flow that users can easily manage.
Edzard Overbeek, Vice President, Commercial, Operations & Planning, Europe, Cisco Systems said: "With the Unified Communications System, Cisco continues to offer smarter, simpler and more secure communications capabilities to medium-sized businesses, allowing them to increase operational efficiency, minimize costs and speed up the response time to their customers. Small businesses grow, with an intelligent and carefully planned approach to investment in technology to ensure improved communication with instant access to information. This enables faster decision making, better customer service and ultimately an ongoing competitive advantage. "
Cisco Unified Communications Manager Assistant is a feature that improves functionality of the phone system to allow managers and their assistants to work together more effectively. The service combines interactivity and viewing files, applications or the desktop in real time with everyone, so everyone can see the same content as you talk through the computer. It is a service much more effective than simply sending files by e-mail and trying to coordinate all by phone and helps all participants to gather and watch the same object simultaneously. It also eliminates the need to travel to meet in person.
The Cisco Unified Communications Solutions can help all companies take advantage of conferencing capabilities, and conduct meetings wherever you are, at anytime. The great benefits of The Cisco Unified Communications is that allows organizing group meetings to review projects and monitoring schedules, it can deepen relationships with customers and accelerate sales process, also accelerating new product development and problem solving. Get timely decisions based on better information and make the management of local and international groups plausible, with an efficient way, saving time and cost by reducing travel expenses.

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