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Maximize Team Performance— Managing The Project Team
Rewarding desirable behavior is common, and encourages individuals to consider their performance contribution as part of a cooperative team effort.
Zero sum, win-lose, rewards only apply to certain individuals within the team, such as "Salesperson of the month," or "Most improved team member." PMP Certification requires an understanding of the effective use of rewards.
Managing the Project Team involves:
Tracking team member performance
Providing feedback
Resolving issues
Coordinating changes to enhance project performance
PMP certification training will include the following concepts: During project progress, the project management team:
Observes team behavior
Manages conflict
Resolves issues
Appraises team performance
The project staff assignments list is one of the project team management inputs. It is a list of the project team members that will be evaluated during the monitoring and controlling process. PMP Certification requires a project assignment.
The roles and responsibilities list is a project team management input used to monitor ...
... and evaluate performance.
The staffing management plan input lists the time periods that team members are expected to work on the project, as well as training plans, certification requirements, and compliance issues.
The team performance assessment is used to resolve issues, modify communication, address conflict, and improve team interaction as a result of information collected from continued assessments of the project team's performance. PMP certification training will cover this topic.
Work performance information considered when managing the project team includes:
Observing team members' clarity of communication
Monitoring meeting participation
Action item follow-up
Performance reports measure performance against the project management plan. Performance areas that aid in project management include:
Schedule
Cost
Quality control, scope verification and procurement audits
Information on performance reports and related forecasts aids in determining future human resource requirements, recognition and rewards, and staffing management plan updates.
“THE 360-DEGREE FEEDBACK PRINCIPLE” provides feedback regarding performance to the person being evaluated from peers and subordinates as well as from supervisors.
There are numerous reasons and policies guiding performance evaluations. Main objectives for conducting performance appraisals include:
Clarification of roles and responsibilities
Developing individual training plans
Establishing future goals and structured timelines
Discovering unknown or unresolved issues
“CONFLICT MANAGEMENT” is a general term used to describe a variety of ways people handle grievances. Its goal is not to reach a resolution, but rather mediate conflict. Conflict management is a long-term process to manage a grievance. Successful conflict management results in greater productivity and positive working relationships. When handling conflict, the project manager should recognize that conflict is natural, it is a team issue, and openness resolves conflict.
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