Current Trend Of Reverse Logistics

By Author: bvc group
Total Articles: 10
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With the introduction of numerous logistics companies in India, competition has increased and all the companies try to be the best in worldwide logistics. The present article focuses on reverse logistics. The huge upheaval that I was having got ruined when a co worker made fun of the new opening posted by HR: Manager – Spares, the post read. My good friend and colleague said – “Any Manager that is not having any work will be chosen for the particular work.” It lead to a kind of competition for others to give application for the same. Any one on earth would want to stick around being called spares Manager! at least Not me! A bit I know then the shortcomings of this role and the daily challenges one has to overcome? It’s a difficult task managing the Services Business predominantly due to the inadvertent challenges that are thrown in your face while attempting something new in India. India has hordes of air logistics problems but still there are some best logistics in india.
The factual figure MR Supply chain general or manager is bound to be in pressure from Mr. CFO to reduce ...
... inventory levels at the same time balance the needs of Mr. Sales & Services Manager in order to lower down and satisfy downtimes of the clients. So where must Mr. SCM draw the line? Also the logistic companies india need to have a point of differentiation in form of services such as door to door courier, customs clearance, international tours and travels and also as secure transportation for jewellery exhibitions in India.
The concept of Reverse Logistics helps Mr. Supply Chain Manager to keep both his parties happy. He now has all the accountability to deliver parts to clients for servicing in purview of agreed SLA’s while incorporating a process to get the default pack back to the main or mother warehouse, in a way helping MR CFO.
The country India, due to its large geography and complex regulatory environment, has always posed a monstrous challenge for movement of spare parts across states and far-flung regions for Mr. SCM. The question is So how can he set processes to work in such an un-organized sector?
The query is solved by working with the correct accomplice – one who offers specific answers through set systems and processes.
Sector experts often tell about the following benefits through reverse logistics: Reverse logistics done properly can decrease returns processing costs by 25%, increase productivity by at least 10%, increase asset realization by 2x to 4x, increase customer satisfaction by 100%, and increase profitability by 2% to 5 % apart from being compliant with waste management, especially e-waste regulations.
The instance that occurred with a famous OEM for home networking products (Wi-Fi Routers to be precise) than pleasing once the router was declared faulty by the call centre executive person. It was I who was provided with a phone number of their service centre in Ghatkopar – East. Ghatkopar – East! There goes my day. I had to go over to Andheri and give my faulty router and collect the good one. The exercise was simple but I dedicated an entire half day to this process thus ensuring that my work suffered.
 A 3PL, carries the fresh part to the client (me)
 Asks for the faulty part while handing over the good part
 Carries the part back to a repair centre and if repairable does so and return it for managing warranty cases
 Faulty equipment scrapped as per company or e-waste guidelines
The solution for all logistics related problems is with BVC group they cater to this large un-tapped need at the client place in the Indian market. They offer customized answers that fit the need of every client without increasing their costs. Come tap into our network of warehouses and Logistics Centers spread around the country and an established distribution network (partly owned). They are international freight forwarders and famous for secure transportation such as gold transportation.