Diningplus Card Offer In Chennai

By Author: Chakshu Vadehra
Total Articles: 7
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Diningplus is one privileged assortment of the various services that collectively define a qualitative lifestyle. A Diningplus card holder is availed discounts and cash benefits at different outlets in the city. The benefits are available not just in your city but are spread across four markets outside of India. The Diningplus card can be presented to 1600 different outlets at luxury hotels, restaurants, hospitals, entertainment joints, shops and so on. A Diningplus card offer in Chennai gives access to its holder to multiple outlets that range from dining places to restaurants and hospitals to shopping spaces. The outlets represent a qualitative service in their respective segments. Unfortunately so, a certain section of the Diningplus card holders have come across deficiency in services and this has led to a considerable number of Dining Plus Complaints being present at different forums. Most of the complaints are arising out of the non-acceptance of the card at some outlets. Even if the card is accepted, the customers are also very vociferous on the quality of the services at the outlet. The complaints are being made on the ...
... sub-standard services, lack of staff, delay in deliveries and geographical inconvenience.

The business element in a discount card is very dynamic and ever changing. During the inception, the outlets are selected as per the standards on quality and selectivity, to offer a high level of satisfaction to its customers. Diningplus goes on to complement this quality service with associated benefits such as discounts and cash benefits. Unfortunately the present recession has led to a sudden dip in the customer’s buying capacities resulting in a cash crunch in the market. The outlets are finding it hard to keep up the services and as a result are either declining the card or are compromising on quality. The authorities at Diningplus are realizing the emergent need and are giving a quick check to the quality and quantity of these outlets. In order to reduce the Dining Plus Complaints the customers are being called back to have their say on the complaint and their experience at the outlet. As part of the CRM ‘Customer Relationship Management’ activity the complaints are being given a patient listening for an appropriate remedial measure. Most of the Dining Plus Complaints pertain to the denial on accepting the card. The authorities are reassessing the present MOUs with their business associates in order to either stop or to improve upon the present service level agreements. Keeping in mind the present state of recession the number of outlets is being cut-down to keep the level of services. A specialized customer-care toll free number is now being provided to all the customers of Diningplus to offer them a ad-hoc service under any instance of a deficient service. The service would remain alive 24×7 just to make sure that no inconvenience is caused to the card holders for reasons of non-acceptance of the Diningplus card and the inferior level of the service quality.

Author Bio:

DiningPlus is synonymous to a one-stop-shop that offers its beneficiary significant discount deals at multiple locations. Originally aimed to offer discounts to the business man, dining plus has now being used widely by individual customers also. for more information visit our website mydiningplus.com