Application Performance As A Service – What To Look For

By Author: Joseph Mathew
Total Articles: 11
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Providing application performance as a Service (APMaaS) is not a new concept. Many MSPs have tried it using “traditional” server monitoring software and quickly realized that the cost of APM software and services far exceeded the amount most of the customers were willing to pay. The traditional tools are too hard to use.

Implementing APM shouldn’t be as difficult as rubbing sticks together to make fire. Here are the features you should ook for:

Core Platform

You can use a SaaS platform to collect data from the agents. This makes initial deployment fast and easy and means that your APM infrastructure is automatically managed and upgraded.

You can deploy a full APMaaS infrastructure within your own datacenter if you offer or require PCI, HIPAA, or FISMA compliance.

Deployment

Our agents automatically discover application components, business transactions, application code, and engages in memory leak detection. This means you spend much less time trying to instrument an application and have ...
... more time to focus on growing your business.

Usage

Traditional server monitoring software is notoriously difficult to use. You and your customers need to be able to solve problems and engage in application performance testing in just a few clicks. You can quickly see that the performance bottleneck is not in your infrastructure but in the application code.

Since our user interface was designed to be intuitive you won’t need to spend excessive time training your staff and customers to use it. Spend that valuable time working on your business.

Workflow Automation

The right server monitoring software should have built in Workflow Automation. This means that you can dynamically respond to changing application conditions to meet the needs of the customer. Automatically spin up a new application instance when response time is too slow. Your customers will love you for it!

Business Considerations

There should be specialized pricing designed for MSPs. We know your business model and challenges are unique so we have multiple options available to suit your needs.

We don’t want to load up contracts with tons of services hours. That only drives up your costs and reduces your margin.

What we are trying to say here is that your APM partner should really understand the MSP business. We provide a managed service of our own and know what it takes to run a successful and profitable APMaaS business. As an MSP you need to stand out from the crowd and offer innovative solutions to customer problems. Find the right APM solution and stop rubbing sticks together—your customer will appreciate having access to a genuine APM solution.