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Online Card Payment Via Debit Card And Credit Cards In India
Though COD- cash on delivery has good customers yet it credit card payments and debit card payments that are making the ecommerce business in India. Cash on delivery is just to attract the customers or the first timers. Even the surveys shows that the customers are satisfied with their debt card to credit card payments instead of COD.
Looking on the side of the coin even these online transactions or online card payment do have few complaints from the customer. Slow processing. Security, transaction failures and authentication are the top complaints. Due to these complaints customers are afraid of the online card payment and looking for alternates too. The internet security has a lot increased and even the awareness too has been spread among the online visitors to make online card payment – so it is solved to a major extent. The next case is with the slow internet accessing, authentications and transaction failures.
Both authentications ...
... and transaction failures to some extent are controlled from the side of payment gateway service providers. With a good payment gateway services the application can run faster that could decrease the complaints too while making the payments.
With the increase of ecommerce applications there are many players in India offering good payment gateway solutions. The competition among the vendors has also decreased the setup fee, yearly renewals and commission per transaction too. The other big advantage is that processing time for the setup also has been considerably reduced.
Selecting the right payment gateway for the ecommerce applications is the crucial phase. This is based upon the type of business and the targeted audience – customers from India or abroad; and their geographical features too. If the ecommerce website has more from the town then it is obvious to include all kinds of card payments as they do have limited cards and that too with the national banks. If it is the case of cities then the private bank cards dominate. Payment gateways offer transactions with almost all cards but that can be selective too depending upon the availability of plans with them.
Most of the metro cities have good Internet connectivity and even the small towns too are well connected. This change has been drawing large internet volumes of sales. No one wants to go down the street and get their things ordered. With the ecommerce applications customers can now order from their seats itself and get the order shipped to their door steps with less or no shipping charges. The strong shipping process, return policy and flexibility have gained lot of customer satisfaction online.
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