Flipkart Customer Care

By Author: Dinesh Akosha
Total Articles: 17
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Founded in the year 2007 by two IIT graduates the Indian e-commerce company which provides shoppers with online shopping experience and headquartered in Bangalore is Flipkart and this site has gained immense popularity among its consumer base and the site now deals with electronic goods and a host of other products whereas previously it dealt mainly with the books.
The various items that are being offered on the online shopping site includes books of almost every genre ranging from literature, fiction, academic text books, children stories, business, investing and management books, entrance examination preparatory books, books on computers and internet, autography, biographies and school books of various languages etc. also recently released books, highly acclaimed or award winning books or bestsellers are also available for buying at special discounts. The site also offers a mobile phones of various companies and various categories to sui the need of every customers and the companies whose mobiles are on display include top notch names like Nokia, Samsung, Blackberry, HTC etc. further various kinds of mobile accessories ...
... are available to go with the mobiles and these are cases and covers, Bluetooth headsets, headphones, memory cards, screen guards, batteries, chargers etc. Almost all types’ o9f computer and computer related items like printer. Printer ink, network components, computer components etc. are available and laptops from several high end brands like Dell, HP, Lenovo, Sony etc. are available, computer component like RAM, Internal hard drive, motherboard, graphic card can also be purchased from this site. The site also deals with cameras and accessories like camera bags, digital photo frames, binoculars, lenses, filter, flash, tripods, straps etc. and cameras from top companies like Sony, Nikon, canon etc. are available, gaming and gaming accessories, gaming consoles, play stations of the latest kind like PSP. PlayStation 2, PlayStation 3, Nintendo 3DS etc. are available and the category of gaming include racing, action, sports, strategy etc. movies and T.V shows of the genre comedy, action, romance, animation, drama, documentary are available in various languages. Also on offer are latest as well as vintage music CD’s, DVD’s, TV, video and MP3 players from Philips, Sony, Samsung etc. Also home and kitchen items and accessories, personal and healthcare items, pens and stationary as well as fragrances of various kinds can be purchased through this website.
Flipkart customer care is a format created in order to maintain two way interaction with the customer base by answering their queries and this can be done by the customers by calling in the hot line number to talk directly to the customer care executives or by sending email to ten official website or by posting letters to the postal address.
Flipkart complaint arises in the particular case where the customer is not satisfied with the quality of service offered by the company or other issues.
Complaint against Flipkart includes not delivering the product to the customer even when the customer had paid through net banking and talked to the customer care official, delivery of faulty or disheveled items like unstitched laptop covers etc. , delay in the delivery of products and the company refusing to take any blame, delay in product shipment, faulty items delivered and company refusing to take responsibility are the major complaints.