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How To Be A Good Contractor: Tips On Winning Your Client’s Trust

Homeowners are wary about hiring contractors for their home improvement and remodeling needs. They have heard of stories about awful contractors ripping clients off with substandard work and poor quality building materials. Read on if you don’t want to give your customers this kind of impression.
Like in any other profession, being a good contractor is simply a matter of building trust and delivering on your promises. You should be able to tell your client straight to the point what needs to be done, what can or cannot be done, and how much it’s going to cost him. Remember that there are hundreds of other contractors in your area that can do the same job, so always speak with confidence the first time you meet with a potential client.
You should get down and dirty with all the paperwork. As a contractor, you need to have your license, insurance, and supporting documents for your potential clients to see. You should also be well-versed in local building codes and construction industry standards. Make sure that you secure all necessary permits before starting a contract. Put every agreement in writing, signed ...
... by you and your client.
Always provide the best you can offer. This means bringing in the most competent people for the job and using only high quality materials. Show up at the site regularly; make sure that your workers know what your client is expecting of the job. Be strict in meeting the deadlines. Remind your workers and subcontractors to keep the workplace clean and in order day in and day out.
You may also want to build a good working relationship with your client. The satisfaction from a customer is worth much more than you can get from any new contractors leads generated. Be professional, and always treat the customer and the family with respect. Being a contractor means being busy for most of the time, but you should make yourself available for your clients for any questions they may have.
Once you have started to build a good reputation as a contractor, it would be best to promote yourself online. Several websites are dedicated to generate contractors leads for beginning contractors as well as more established ones. Homeowners prefer contractors with an online presence, as it adds to the contractor’s credibility.
For more information, you can visit hometips.com and homerepair.about.com. These websites focus on the potential client’s perspective and what they need to consider when selecting a contractor. Another valuable resource if you would like to get contractors leads is websites4contractors.com. Always be on the lookout for every great opportunity, and when opportunity knocks, remember to lead with your best shot.
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