Professional Managed It Services: Stay On Top Of It Needs By Outsourcing To A Professional

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One service offering that is gaining in popularity with corporate clients in recent years is Professional Managed IT services. Professional IT services enable companies to stay on top of their IT needs by outsourcing the management and maintenance of their network hardware, software and licensing to a professional IT services provider. Professional IT services included in managed service are WAN acceleration solutions, asset management, as well as network monitoring and management.

Some Managed IT service companies also provide project management for special projects, and a few will assign managed IT clients a dedicated CIO. Managed IT service providers will provide professional IT services for small to large companies, and in many cases, the company saves money with the managed service model.

IT companies that offer professional IT services may provide businesses the choice of several levels of managed service. A lower level of professional IT service might simply supplement the company’s IT staff by supporting the current IT department with additional resources. Or the client ...
... business may choose not to retain an IT department at all, and outsource all of their IT needs to a professional IT services provider. The upper levels of professional IT service that a business may opt to obtain might include 24/7 network monitoring, WAN acceleration solutions, help desk support and onsite network management.

Generally, basic levels of managed IT service plans include network installations and upgrades, software licensing and asset management, and maintenance services such as backup and restore and disaster recovery plans. More comprehensive levels of service may include 24/7 help desk support and a trouble ticket system. Many professional IT services also include WAN acceleration solutions in their levels of service to ensure the network runs at maximum speed and efficiency.

Managed IT service providers may also manage and support other systems, such as telecommunications systems, as well. Depending on the level of support required by the client company, just about any IT service can be provided by a professional IT services provider. Outsourcing IT needs is a cost effective way for businesses to compete in the marketplace, while saving money on technical staffing. For example, to create a WAN Acceleration solution, on-staff IT personnel might be required to perform extensive research and spend a significant amount of time procuring the necessary hardware and bandwidth.

On the other hand, a professional managed IT services provider has most likely performed similar optimizations for other corporate clients, so the experience that has been attained may be applied to the client company’s needs. A practice such as this saves the client company the time and money of researching the WAN acceleration solution and procuring the necessary assets. The managed service provider simply implements the previously compiled solution in the new corporate environment.

When selecting a managed IT services provider for your WAN acceleration solution, or for any of your network needs, investigate the levels of service provided by the managed IT service provider. You may find that a managed IT service provider will save your business time and money. Outsourcing IT is one way to obtain and maintain the best network possible for your enterprise, while keeping costs under control.

Kris Leeds is a freelance writer for Comm Solutions, a leading provider of professional IT service and server consulting. For more information about wan acceleration solution and other services, please visit Comm Solutions online.