Command A Greater Piece Of The Business Market With Business Answering Services

By Author: supriyo banerjee
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You know the story. Perhaps it has even happened to you in your home growing up. The biggest piece of cake always went to the bigger brother or sister. Mom or Dad didn’t think you could handle it as the little guy. Was that fair? It didn’t seem so at the time. And sometimes it doesn’t seem fair even now. Why do companies always give their business accounts to the big corporations? Don’t they know that you and your qualified team of specialists can handle it? Don’t they see your banner ads, your fan page, your guest posts — you virtually waving your arms to get their attention? Perhaps not. Not with the “degree of monopoly” at play.

Overcome the “degree of monopoly” — Let a Phone Answering Service for Small Business Help

The “degree of monopoly” is a term coined by Polish economist Michal Kalecki in the late 1900s. It is the theory that “profits arise from monopoly power, and hence profits accrue to firms with more monopoly power,” such as the big businesses. Many businesses in the marketplace give their allegiance to big businesses based on the ...
... assumption that big businesses are more efficient. But, bigger is not necessarily better. Big businesses receive a greater share of available surplus value of the economy because of size advantage and market power, not because of greater efficiency. According to a June 2009 study in the Anarchist FAQ, small businesses can break through the “degree of monopoly” by observing the following:

Small businesses need enough capital to cover business set-up costs and any initial losses.
Small businesses can request state aid to protect them against foreign competition until they are able to compete with established firms and eventually expand into foreign markets.
Demand exceeds supply — this results in a profit level granting excess profits to smaller firms, allowing them to expand.
Larger, dominant companies misjudging economic trends may raise their prices too high, allowing other firms (including smaller firms) to undermine their position in a market.

How you will ever manage to monitor the aforementioned positions and manage your small business at the same time? Simple — let a business answering service go to work for you. A business answering service can take care of your customers while you work on overcoming the “degree of monopoly” and repositioning yourself in the marketplace.

Get Ready for the Big Accounts with a Business Answering Service

Once you have overcome the “degree of monopoly,” you want to stay in a position to receive the big accounts. A one-receptionist office will no longer be appropriate as good-looking and as talented as that receptionist might be. As “birds of a feather flock together,” big corporations will naturally want to work with other businesses in their league. They have no time to spend “testing out” the little guy. A business answering service will make you appear larger than you are and give you the opportunity to prove yourself. A phone answering service for small business use can show big corporations that you are capable of handling the big accounts too.

Lynda Owens - Operations Manager of Answer2, has over 14 years in the management field and has been in customer service industry for 29 years. Answer2 is a leading telephone call answering service provider, provides 24*7 call center services. To know more about call center in Los Angeles, visit our website now!