Operator Assisted Conference Call – Features And Benefits

By Author: Hope Neel
Total Articles: 31
Comment this article

Communication is the prime fundamental to any organization. In order to adhere to the fast pace of the day and communicate in a timely manner, businesses make use of the conference calls. Conference calling facilitates communication with multiple parties, located within or outside the company. Conference calls have multiple applications. Conferences are conducted to hold meetings, carry out training sessions or intimating the agendas to employees who are settled in other locations. It is the preferred option owing to several reasons and cost cutting and time saving attributes are the two of its most important benefits. With the rolling wheel of time, there has been many an advancements in the web of technology. As a result, more advanced mode of communication evolved taking the entire technical genre to the next level. Teleconferencing moved up a step and thus evolved the technology of audio and video conferencing, initiating real time communication. Visual Communication coupled with voice interaction contributed to carve a unique dimension. File sharing, Video-e-mailing, data transfer, statistical analysis became a matter of ...
... ease. Further research and development realized the need for an expert moderated conferencing system and this led to the evolvement of operator assisted teleconferencing system.

For ensuring uninterrupted and ceaseless conference sessions, you ought to conform to operator assisted conference call service. Operator aided conferencing involves a facilitator who performs several in-call as well as pre and post conferencing functions in order to meet the ultimate business end of the organizations. Operator assisted conference call service primarily seeks to guarantee that a conference session continues sans technical difficulties.

There are many operator assisted teleconferencing service providers at fray. Each of these companies seeks to serve the clients in a better way, emphasizing on advanced facilities and technical innovation. However, the basic role of the moderator in an operator assisted conference call remains the same. As discussed above the moderator has some pre-conference session roles to perform and these include formatting the meeting entry list of the participants, reminding the participants about the conference via voice mail, fax, telephone calls or e-mail.

When the conference is live, the moderator greets every participant in a courteous manner. The participants are addressed when they dial toll-free number to get into the teleconference. Operator then gather details of the participants such as their names, e-mail id and contact number and the likes and then connect them to the conference.

Streaming is another crucial part in operator assisted conference call service and so is the questions and answer sessions. Both these crucial things are managed with all efficiency by the moderator of the conference. Once all the participants are joined to the line, the moderator calls out each participant to gather their response of presence. This is Roll call.

In tele-conferences, useful informations, data and opinions are exchanged. The Operator assisted teleconferencing is of great help herein. Since the moderator in the operator this type of teleconferencing system records all the data and the information shared by the members, it is easy to evaluate and assess the result and frame policies on the basis of the same.

After a teleconferencing concludes, the moderator often prepares a participant list and provides its client with the details of those who attended the conferences. The moderators also provide you a text version of the conference. So, we can infer that the multifold advantages of operator assisted conference call service eases the administrative burden to a great extent and hence is the most favored mode of communication which ensures reliability and speed along with quality.

Hope Neel, the author of this article is into the domain of operator assisted teleconferencing. He has relative years of experience in this field and shares valuable insights about features and advantages of operator assisted conference call. To read more information about operator assisted teleconferencing visit, http://www.aplusconferencing.com