Managed Services Is The Key To Success

By Author: RMantras
Total Articles: 3
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Mobile devices are rapidly becoming a key component of success for enterprises in 2011. With consistent deployment of devices and applications, the ability to transform a workforce into an efficient mobile powerhouse has never been easier. Constant application development can save dollars for the smart enterprise willing to utilize what is available rather than create from scratch. As with all things in technology, such rapid change also creates concern for security. Therefore, partnering with a good managed services provider for your Enterprise Mobility strategy, application development and deployment is also a key success factor.

According to a recent Forrester Research survey, organizations have experienced outstanding results from deploying mobile applications, including:

• 75% increased worker productivity
• 65% increased employee responsiveness and decision-making speed
• 48% increase in customer issue resolution
• 42% increase in customer satisfaction

These ...
... results speak for themselves. Obviously having a solid enterprise mobility strategy improves your organization’s operations and positively impacts the bottom line. The benefits do not stop there. Organizations will attract higher-end IT talent, empower their staff to take action in real-time, and increase service-level agreements through immediate data input. The return on investment (ROI) through investing in an enterprise mobility strategy is quite high, and includes:

• Significant increases in customer and business partner satisfaction
• Reduction in sales cycles
• Reduction in operational costs
• Improvement of data collection and accuracy

Successful Enterprise Mobility Deployment

There are a multitude of mobile devices, with more coming to market every day. So how does an organization decide which devices to deploy? And what is the best way to keep up with the changes? The challenges of implementing mobile initiatives must be considered in order to have a successful deployment and ongoing program. Data security is a challenge that immediately pops to mind. Ensuring that data cannot be intercepted or protected if the device is stolen must be considered. In addition, ensuring successful deployments, supporting multiple devices, keeping maintenance costs down all while integrating mobile and desktop applications are all challenges that need to be addressed in any Enterprise Mobility Deployment.

To ensure successful enterprise mobility deployment, CIOs should consider partnering with a seasoned managed services provider that specializes in enterprise mobility strategy, application development and deployment. The reality of these deployments is most organizations, particularly larger enterprises, will find it difficult, if not impossible, to standardize platforms and devices. There will simply be a large number of devices to support. Even ensuring a solid mobile management platform can be a daunting task.

Utilizing a Managed Services Provider to create an enterprise mobility strategy saves money, ensures the ROI an enterprise wishes to have, and decreases operational costs. Obviously finding a services provider with experience is critical, but there are other components to consider as well. When deciding on the right managed services provider for your organization, consider the following:

• Does the provider conduct a mobility architecture and strategy workshop designed to meet specific scalability and availability demands of customers?
• Is there heterogeneous back-end support that provides seamless integration with many back-end data sources including databases, web services, SAP applications and other enterprise & custom applications that also leverages Service Oriented Architecture (SOA)?
• Is there heterogeneous Device support including rapid deployment of mobile applications across multiple device types?
• Is the architecture scalable and include end-to-end device management from a centralized console?

While developing and implementing new initiatives are certainly not new to IT departments, the investment in various platforms, hardware, software and training can add up quickly. Partnering with a managed services provider who specializes in enterprise mobility strategy, development and deployment can improve an organization’s deployment time, provide expertise on a much larger scale, and ensure the ROI is realized for your company.

RMantra Solutions Inc., an IT Managed services company located in Reston, Viginia offering services in IT Infrastructure Monitoring and Management. We also offer Data Migration, Business Intelligence, Unwired Mobility Platform and Mobile Device Security Management. Browse through www.rmantras.com for more information.