Sugarcrm Development Makes Crm Easier For Businesses

By Author: Eva Watson
Total Articles: 14
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Customer relations management is a serious aspect of any business now-a-days. And, in order to handle it properly businesses need robust system such as SugarCRM. SugarCRM is a software or web application manufactured by its namesake company. SugarCRM development services can be provided using this software which is available in three editions:

Sugar Community Edition (previously known as Sugar Open Source)
Sugar Professional
Sugar Enterprise

SugarCRM customization can be undertaken by using any of these three editions as the code tree for each product remains the same. Also, Sugar Community Edition contains about 85% of functionality contained in Sugar Professional and Sugar Enterprise. These products were originally produced on the LAMP stack of Linux, Apache, MySQL and PHP. They can also run on other platforms that can deliver PHP such as Windows, Solaris and Mac OS X. SugarCRM can also use MS IIS as a web server, and MS SQL or Oracle as alternative databases. With this, it is easier to undertake SugarCRM integration with other platforms as well.

Following are significant business processes ...
... that are covered under SugarCRM development:

Team work
Settings and administration
Analytical reports
Sales management
Marketing activity management
Customer Service Management

While these are the areas that are very crucial as far as SugarCRM development is concerned, SugarCRM can also be used for other services such as SugarCRM customization, SugarCRM Integration and SugarCRM Module Development.

SugarCRM customization services include:

Sales and Leads Managing Systems
Campaign Management
Client Account Management
Payment Module Management
Billing and Invoice Management
Call Management
      
SugarCRM’s greatest strength is its extensibility. With this extensibility, developers can create modules as modules are generally developed to address diverse business needs such as the functionality provided by forums, teams or social media integrations. The modules are generally packaged as zip files and contain a manifest.php file in the root directory that defines how SugarCRM will install the module. Benefits of SugarCRM development:

Flexible and hassle-free integration and deployment options
Lead tracking solutions
Competitive Implementation costs
Customization of the application, including template customization and theme designing
Identification and customization of various SugarCRM-specific plugins
Better and faster customer support options
Appropriate module customization and integration
Provisions for Billing system analysis and support.

When you are looking for professional SugarCRM development services, it is desired that you check that service provider has the following things:

Experienced team of SugarCRM developers
Ability to create cost-effective SugarCRM development modules
A knack to understand client requirements
An ability to chart out the work plan
Detailed work flows and demo models to check the efficiency of CRM
An ability to develop and integrate plugins as and when needed
Sharp ability to cater to the businesses while remaining in the stipulated budget
Efficient and excellent channel of communication
Robust system to respond to the client queries
An ability to expand the scope of the application by way of SugarCRM customization and SugarCRM integration

Hence, in the light of the discussion, services offering SugarCRM development are addressing the crucial and most pertinent business requirement of today’s world — customer relationship management.