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Online Writing And Beyond: Writers Will Lead The Content Rev

Introduction 
It is often thrown around loosely on the web that "Content is king." 
If content is king, then what is a content writer? 
Unfortunately, we are not yet royalty. We're never paid as well or 
considered as skilled as a web designer or our more technical 
counterparts. This is changing, however, with an influx of writing 
for the web courses and the frenzy of corporate training in writing 
for the web. Training an already overworked, understaffed web team to 
write specifically for the web is costly and distracts technical 
workers from updating their ever-changing, ever-evolving techie 
skills. And then there is the whole left-brain, right-brain trap. 
Technical workers usually work from the left side of their brain, 
programming ASP and javascript. Designers use the right side of their 
brain to apply design elements to the technical aspects, such as 
forms and web sites. 
Good writers are already gifted in using a voice that reaches their 
audience clearly and effectively. Content writers work behind the 
 ...
... cenes to help websites retain and expand their readership, sales, 
and visits by offering articles, sales copy, email outreach, and 
other types of writing to enhance a web site's overall "stickiness". 
The basic premise behind content writing is that without content, a 
website creates no reason for a customer to return. And it's much 
easier to get a customer to return than to visit the site in the 
first place. The web is still referred to as the "information 
superhighway", and millions of users expect their information for 
free. 
Where Writers Fit In 
Ultimately, it is not "Content is King." As readers adapt and change 
their uses and needs on the web, it is clear that really, the users 
are king and queen. Providing fresh and interactive content is simply 
the role content writers undertake. This is similar to the role of 
jesters, caterers, tutors, and playhouses to our royal readers. 
(Online books have failed thus far primarily for this reason; much of 
the content isn't uniquely informing and the format doesn't make an 
enjoyable read. How can somebody enjoy reading over 50 pages of 
boring, painful-to-read Adobe- Acrobat text?) 
Content writers entertain, refresh, inform, educate and expand the 
world of their readers through writing. Those of us who write and 
love writing understand that the essence of writing is invoke 
emotion, take your reader "another world", inform them or prompt them 
to action. Combine the passion for writing with the need for content 
on the web, and a writer can have it all. Not only can a writer 
fulfill these needs, but also the web writer can achieve a coveted, 
long-lasting goal for every website; compel the reader to interact. 
Writers Engaging Readers 
As more forms of entertainment move online, more unique ways of 
fulfilling their goals will surface. Some of the most popular 
websites today begin with a little content and build a community. 
Community-based websites not only have online writers, but also 
provide a forum for their users to interact to the content. Building 
conflict and community can engage your readers in such a way that 
they no longer feel like readers, but an audience. Members of an 
audience can applaud, converse, heckle and cheer when appropriate. By 
encouraging the use of a message board or other interactive media, 
readers return to see what the next day, week, or month will bring. 
They "get in on a piece of the action". 
More and more websites are creating audiences rather than readers, 
and writers are helping them through polls, feedback forms, and 
message boards. However, it seems that the web has not completely 
transformed the web into a completely interactive medium yet. Content 
writers will create a way to force the reader not to be an audience, 
but a part of the play. As a writer, I think that we'll give 
audiences more and more room to interact and influence actual events 
and mediums. 
Where We'll Take Content Writing 
In the future, I see nonfiction e-books allowing readers to pick and 
choose chapters based on their skill and knowledge levels. Students 
will be able to skip the grammar review in an online textbook if they 
feel their skills are up to par or took an online skill test 
to "test-out". Web designers will skip the HTML basics and move 
straight to HTML 5.0 new features and XML. Writers will be writing 
both for a general audience and a skilled audience, and readers will 
participate in the process by choosing the specific information they 
need. "Take what you need and leave the rest" will be the new online 
writing mantra. Contentville.com already did this (although they are 
now defunct) with a huge database of articles, thesis papers, and 
other formerly print media that readers pay a small fee to read. 
Others are following this pattern. This market will expand and 
readers will only pay for what they get. 
In the fiction market, readers will be taken to the next level of 
participation by finding not only a choice of characters, plots, and 
settings through interactive websites and media, but through a Choose-
 
Your-Own Adventure type of structure. Similar to online games, users 
will be able to choose Jane's physical traits and John's personality, 
and set the story into sequence at a setting of their choice. They 
will choose their favorite outcomes in their online soap operas. (No 
more, "No! John! You should have married Mary, not left her for 
Margaret! She's evil!") 
As for the writers? We won't have to choose the perfect beginning, 
middle, or end anymore. We won't have to decide on one specific 
audience. We'll be writing for all cultures, all ages, and all 
interest levels. Where content is king, we'll be the knights in 
shining armor, rescuing the reader from the boring, redundant, or 
irrelevant web reading and the writing of yesteryear. 
Oh, yeah, and we'll be paid as well as the Duke of Earl. 
*This article originally appeared in Web Writing Buzz Newsletter in 
April of 2000.
 About the Author 
Melissa Brewer is a full-time freelance writer and author of The 
Writer's Online Survival Guide, available at 
http://www.webwritingbuzz.com. She hosts a website for professional 
freelance writers and she publishes a free weekly newsletter, The Web 
Writing Buzz, featuring articles on freelancing, writing jobs and 
publishing news from around the web. 
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