Using Ebay- A Guide To Making Safe Purchases

By Author: Robin Cook
Total Articles: 12
Comment this article

eBay connects buyers and sellers from around the world in a global marketplace and can prove to be most useful for people selling or wanting to buy rare items or looking to score a good deal on high-ticket merchandise. While eBay has instituted many security measures to help protect users (both buyers and sellers) from scams and any otherwise fraudulent activity, users must still take their own measures in order to add an additional layer of protection.

Seller Feedback

Once you find the item on eBay that you are interested in buying, click on the seller’s name to get an idea of how credible and reputable the seller is. Members who have been using eBay for some time and have completed transactions in the past will have comments on their member page. Since you will be buying from the member, focus on the user’s seller comments rather than the buyer comments. Look for any issues with shipping or comments that state the item was not as described. Also, beware of fake user comments that may have been posted to boost the member’s rating. If the member has multiple feedback ratings from users who have opened their ...
... eBay accounts recently, who have not done transactions with any other members or whose user names or comments appear fishy, this may indicate the comments are not reflecting on genuine eBay transactions.

If the seller is a new member, use your best judgment to determine if the member is genuinely new to eBay or if the account is a fake that was set up to scam others. If the high-ticket item is being sold at a price that is too good to be true, be cautious of sending payment for the item.

Questions

A legitimate eBay seller will be willing to answer any questions you have about the item you are interested in. Ask plenty of questions about the high-ticket item to ensure the item is genuine and that the seller is willing to talk to potential buyers. Not only will this help you determine how genuine the seller is, but asking questions will also help you find out if the item is authentic. If the seller does not respond to your questions or does not answer them completely, take this as an indication of how any future correspondence will occur. If there are issues with shipping or with the item’s condition once you receive it, you may have a hard time discussing a resolution with the seller.

PayPal

Make sure the seller you’re looking to buy from accepts PayPal as a payment method, and also make sure your PayPal account is in good standing. Paying via PayPal will extend yet an additional layer of buyer protection onto your purchase. The onus will now be on the seller to make sure that the item is shipped on time and the tracking number is uploaded to eBay and PayPal to signify that. PayPal also has a specific area within it called the Resolution Center which will provide you with a forum to dispute any of your transactions; of course this area should only be used as a last resort. Your first step should be to contact the seller and resolve any issues directly with them.

This is great information for sellers who are looking to educate their customers on safe online buying practices. Kyozou is an online system designed to work with online auction sites including eBay. Kyozou blends auction listing software, auction management software, eBay auction software and more into one complete online system and helps eBay sellers automate their routine tasks, reduce errors along the way, and ultimately grow their online business.

Welcome to Kyozou. Kyozou is a complete e-commerce management tool and is more than just eBay auction management or eBay tools. To know more, visit us at http://www.kyozou.com/.