Manage Your Staff Effectively And Efficiently With Kyozou

By Author: Ken Singman
Total Articles: 12
Comment this article

Operating a successful online business takes a great deal of hard work and determination. As a business owner or manager, you apply a great amount of resources concentrating on aspects external to your business.

What is the competition doing? What’s the status of the market? How happy are my customers? All of these should sound familiar.

While all of the above questions are valid and should definitely be asked on a regular basis – it’s just as important to keep an eye on what's going on within your business. Kyozou's integrated Staff Management tool allows you to assign different user roles to each of your staff, giving you an eagle-eye view on the actions of each assigned staff member.

Customized user roles will allow you to better delegate and allow or disallow access to products, inventory, auctions, orders, customers, discounts, warehouses, shipping reports, deletions and/or consignments. The list goes on..

First, you'll need to decide on your business needs and wants. This part will differ largely for every company, but you'll be able to customize Kyozou based on whatever structure you ...
... have in place. Here are a few examples:

1. Jennifer, your secretary of two weeks needs access to update your customer's information, but what if Jennifer accidentally deletes a customer? Kyozou allows you to manage permissions so that errors are minimized and customer service is handled well. In this scenario, Jennifer would only have access to modify existing customer records, as well as create new ones – but not delete already-created ones.

2. So, your business has grown to twenty-five employees. Fantastic! However, fifteen of your staff members only need to be able to create and manipulate auction listings and add single/multiple pictures. Simply check the appropriate box(es) for each of your employees and you'll not have to worry about your fifteen employees accidentally giving their friends an inappropriate discount. Kyozou won't let you down! In this scenario, the fifteen lower-level employees could be restricted from modify costing/pricing information of the listings – and could be even restricted from launching the listings as well. Your other ten employees would be configured with more privileged access where they can create/modify/delete much more.

3. On the flip side, John, your trusted Vice President needs to have complete access to Kyozou, including all reports. Just make sure everything is enabled with “Full access” for John. Easy! In this scenario, John would be set up as an Administrator-level account and will have access to every nook and cranny your Kyozou account has to offer.

Now then, you've set up each of your staff's roles. What's next? Each staff member's performance and progress, along with client information and sales, can be monitored with Kyozou's integrated and comprehensive reporting system. You'll have everything you need to make decisions available at your fingertips!

Kyozou, an eBay Certified Provider of Solutions since 2004, has come to know exactly what's needed to manage eBay automation, efficiently. With advanced inventory control and bulk listing automation, along with effective staff management tools and reports, you'll find yourself having extra time that will allow your business to grow!

Ken Singman is an avid online entrepreneur who’s been using the Kyozou’s services for many years. Kyozou is a one-stop-online destination for millions around the globe when it comes to eBay Automation or eBay Selling Software. If you have any questions about Kyozou, please don't hesitate to contact us:

Phone: 1.877.596.9681

E-mail: info@kyozou.com