Choosing Between Office Telephone Systems

By Author: Vikram Kumar
Total Articles: 9615
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When it comes to making a choice between things, no matter what the subject matter is, it is always important to consider all of the information at hand and to list out all the relevant factors impacting that choice. This way, you will be able to make an informed and reasoned choice that would maximize your chances of achieving whatever you wish to achieve through your choice. When it comes to choosing between the available AVAYA telephone systems, this same principle also applies and you should consider all the factors that will be impacted by your choice so that you can make the best choice possible for the benefit of your company.

There are three different editions of AVAYA telephone systems in the IP Office range, and each edition serves a different set of needs. The most basic set of needs would most likely be those of a small company that is just starting out. Such a company would have a relatively small office space and also a relatively small number of employees. This is the type of company that the AVAYA telephone systems are purpose-built for, because it really does not make sense for a small startup company ...
... to pay large sums of money for telephone systems that are meant for much larger companies. It is to cater to these small companies that AVAYA telephone systems include the basic edition, which is perfect for the setup of just call handling capabilities, which is really all that small startups require.

The preferred edition is for businesses that have already been established and require expanded calling capabilities to keep up with their expanded operations and to continue growing. This edition is perfect for businesses that are moving from the small to medium category, and offers the necessary features that a medium sized business would require. Features such as priority call routing and conference calling capabilities are all within the category of features that would be needed by a medium-sized business still in the process of growing and maturing.

Finally, the advanced edition of AVAYA telephone systems is a fully-featured system that allows businesses to reach new levels of service excellence over and above what they have previously been able to achieve. The advanced edition of AVAYA telephone systems monitors customer service calls, for example, and will respond when service levels drop below a certain threshold. This helps to ensure that customers do not experience frustration when attempting to call customer service and that they receive the attention that they want and deserve.

With AVAYA telephone systems, smaller companies now have not just one, but three different choices when it comes to telephone systems to be installed in their offices, and each one has its own unique traits that make it uniquely suited to a particular type and size of business. Depending on the nature of your own business, you can pick which edition of AVAYA telephone systems would be best for your company, and if you pick either the basic or preferred edition, there is still room for seamless upgrading in the future as and when your company comes to need a more sophisticated office telephone system.

Author Bio

If your company is looking for office Telephone Systems to meet its needs, then look no further than the AVAYA Telephone Systems available from Staveley Communications for telephone systems that are sure to fit the type and nature of your business!