Dear Tech Support

By Author: Dr. Dorree Lynn
Total Articles: 25
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Last year I upgraded from Boyfriend 5.0 to Husband 1.0 and noticed that the new program began making unexpected changes to the accounting modules, limiting access to flower and jewelry applications that had operated flawlessly under Boyfriend 5.0. In addition, Husband 1.0 uninstalled many other valuable programs, such as Romance 9.9 but installed undesirable programs such as NFL 5.0 and NBA 3.0. Conversation 8.0 no longer runs and Housecleaning 2.6 simply crashes the system. I've tried running Nagging 5.3 to fix these problems, but to no avail.

Desperate

Dear Desperate,

I regretfully inform you that the technical problems you raise often come with the system purchased. Evidently you did not look around at similar systems or read the fine print prior to making your purchase. Many in your situation try quick solutions, immediately try other systems, are driven to drink or in total frustration simply trash the current system. Unfortunately our current state of technology remains limited and whatever your upgrades, there are always glitches.

I recommend you get technologically proficient ...
... with what you have, learn every default capability you can and keep clicking buttons until one works. If your system crashes, wait. Sometimes you may have to turn off the machine and give it a rest. Miraculously, for unknown reasons, glitches may disappear. Another tool to use with your new upgrade is patience. I understand this is not what you bargained for, but it helps. There are times the system will right itself if you simply wait long enough. And, trust me, you will never know why.

If nothing else works, try talking to your machine. I know the system you selected does not include that in the instruction manual, but it is a trick I have learned over the years. And foolish as it may seem, perhaps when no one is looking, caress your machine and give it a kiss.

Your system is only as good as the user and when upgrading, there can be no such thing as foolish pride. So if at first you don't succeed, try and try again. If all else fails and your system continues to deteriorate, please call in a certified technician before it is too late.

Life is too hard to do alone,

Dr. D.

Dorree Lynn, PH.D.

About the Author Dr. Dorree Lynn is co-founder of the Institute for the Advanced Study of Psychotherapy and a practicing clinician in New York and Washington, DC. Dr. Lynn served on the executive board of the American Academy of Psychotherapists and she is on the editorial board of their publication, Voices. She is also a regular columnist for the Washington, DC newspaper, The Georgetowner. Dr. Lynn is a noted speaker and well known on the lecture circuit.