How To Install Printer Drivers

By Author: Alyn William
Total Articles: 8
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It was a Sunday evening and I had not yet finished my final semester project, and the date of submission was tomorrow. Somehow with the help of nearly 7 cups of coffee and 7 hours late, I completed my project at three in the morning. I was just left to take the printouts of my 50 page project and I would have been done. But the moment I gave the command to print, it said that the printer was not connected. I checked all the cables, they were all good. I tried yet another time, but still the same thing. I just couldn't understand the problem. I was in such a fix. It was 3:30am and I had to submit the project at college.

I was in a real mess. I had deleted some software from my laptop on Friday, but I never remember deleting my printer. I couldn't get the printouts from elsewhere as they would cost me a lot. I was trying to think of alternatives when my elder brother Mike happened to walk in to my room, as he saw the light still switched on in my room.

I explained to him my problem. He asked me to relax and gave me a number to call on. I found it really funny as my brother was asking me to call someone at this ...
... hour. He told me that it's the number for a tech support company that provides solutions for the problems similar to mine. I was not sure about making the call so early in the morning. So, my brother told me that it's a 24X7 service and I could call without hesitation.

Finally, I did make the call and there was this guy who politely offered to help. I told him my problem in detail. He asked me a few questions, after which he told me the reason, which was some printer driver problem because of which I could not use my printer to take the printouts of my project. Then he asked me, if he could remotely access my computer, to which I readily agreed. He told me to register and pay a certain amount for it, which I did. After this, he started to do some techie things on my laptop and a few minutes later asked me to start printing my pages. And to my surprise, I could! I was so happy, I had all the printouts and my project was ready to be submitted in the morning. I am really thankful to him for such timely support.

Alyn is a retired school teacher, who has now settled in San Diego. He recently faced some printer related issues, and availed the services of a firm that provided remote printer support, antivirus support etc to sort out numerous hardware & software errors.