123ArticleOnline Logo
Welcome to 123ArticleOnline.com!
ALL >> Marketing >> View Article

Communicate & Co-operate To Satisfy Your Customer

Profile Picture
By Author: Naseem Mariam
Total Articles: 2
Comment this article
Facebook ShareTwitter ShareGoogle+ ShareTwitter Share

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% TITLE: Communicate & Co-operate to Satisfy Your Customer AUTHOR: Naseem Mariam, Project Management Coach WORD COUNT: 347 words
URL: http://www.123projectmanagement.com MAIL: mailto:naseemm@pm4all.com Conditions of use: This article may be freely published as long as (1) the article is not altered in any way, (2) the author information at the end of the article remains intact. If you use it, please notify mailto:naseemm@pm4all.com %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% The ability to speak good legible English does not automatically make you a good communicator. There are a few natives who can communicate much better thru sign language than we can with our artery of words. Communication is a 2 way process and involves a feedback loop. The speaker sends a message, which is received by the other person. Now how does the person interpret the message? Do both the speaker & the spoken to understand the message in the same spirit? Often no. Get into the habit of verifying and summarizing what you have heard ...
... and clarify whether the message that you received and understood is the same as the one that was intended. This feedback mechanism will help you avoid a lot of heartache & stress. Gone are the days when one person knew all that needed to be known to execute a project. Nowadays with the rapid obsolescence of knowledge and the need for specialists and consultants, it does happen that you often have to assemble more than 2 or 3 people of differing backgrounds in order to complete a project successfully. You will then need to cooperate, and collaborate with the different members of your team, with external consultants and of course with your supervisors and higher management. For this you need excellent communication skills to ensure that there is harmony and excellent deliverables. There is an excellent example of 2 competitors collaborating to execute a huge project in Wipro-InfoSys-UnitedBank's http://www.123projectmanagement.com/crm-cooperate-wipro.html The project - While Infosys will provide the core banking solution Wipro InfoTech will be responsible for the end to end implementation and integration of the bank's centralized IT system. Said Mr. N.R. Narayana Murthy, Chief Mentor, Infosys Technologies Ltd, "These are days of specialization - while Wipro has tremendous experience in hardware, Infosys has the best software package. Both Wipro and Infosys have been working as a team in several such projects for the past two years and we are at once fierce competitors and good collaborators." Related reading
%%%%%%%% 10 Steps to Create Winning Teams http://www.123projectmanagement.com/team-building-winning-teams.html 5 Steps to Stress Free Project Management http://www.123projectmanagement.com/project-management-stress-free.html Copyright @ 2003, Project Dioxide Consultants (P) Ltd. %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% About the author
%%%%%%%%%% Naseem Mariam is the editor of "Management that Soars" Newsletter & author of "Project Serenity - How to gain happiness and peace". Let her guide you towards Faster All Round Success and a Stress Free, Joyous Life. Her free ebook and Newsletter tell You How. Subscribe with a blank mail to mailto:projectdioxide@sendfree.com. Visit her at http://www.123projectmanagement.com %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

Total Views: 231Word Count: 562See All articles From Author

Add Comment

Marketing Articles

1. Using Chatgpt For Seo: Role Of A Digital Marketing Agency In The Process
Author: InRank

2. Mastering Seo Content Management: Strategies For Maintaining Visibility And Engagement
Author: Indazo

3. How Ooh Advertising Helps Global Brands Connect With Japanese Audiences
Author: movingwalls

4. Expert Digital Marketing Services In Bangalore For Businesses
Author: SanBrains

5. How To Create An Effective Ecommerce Marketing Strategy For Indian Brands
Author: HRL Infotechs

6. Leading Digital Marketing Agency In Hyderabad For Business Growth
Author: SanBrains

7. Custom Ai Procurement Software In South Africa: Smarter Buying, Better Growth
Author: Priya Singh

8. Marketing Services Brisbane
Author: triffid

9. 10 Benefits Of Customized Erp Software Over Generic Solutions
Author: Elite Mindz

10. Top 10 Cross-platform Mobile App Development Tools For 2025 Success
Author: Stifen Lucas

11. How To Boost App Downloads: Insider Tips From Uk App Store Optimisation Pros
Author: Tony Andrews

12. The Best Free Crm With Email Marketing
Author: Lee Wood

13. Cadbury Real Magic Ad Review: A New Standard In Emotional Advertising
Author: Marketing Godfather

14. Best Digital Marketing Agency In India Grow Your Brand With Dtroffle
Author: Dtroffle

15. Should I Give Her My Initials? Understanding The Gift’s Meaning
Author: Argent asher

Login To Account
Login Email:
Password:
Forgot Password?
New User?
Sign Up Newsletter
Email Address: