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Call If You Need Help
Call If You Need Help
By Bob Brolhorst
Looking For Help? Don't Be Afraid To Call Someone
You took on the project knowing that you would do a good job. You're moving
right along through the work until you hit a bump in the road. You are have
trouble trying to figure out what went wrong. You've spent hours with hardly
any progress trying to fix the problem. Your thinking to yourself if I take a
break from it, and come back the next day that your mind will be clearer.
The next day it's even worse than the day before. The project is due within
a few days and you're at your ropes end. You have no idea how to fix it or what
to do next. Do you call your customer and submit a partially completed project,
humbly telling her/him that you overextended yourself and recommend someone
else to finish the project? No, you call that person that you would have
recommended and get the help yourself.
A lot of people wouldn't consider this sound advice, because you think you're
calling the competition to get help. That's not true. Every service ...
... and every
company is unique. You're not giving anything away by asking for help. Instead,
you're acting as a true professional by following through on a promise you made
to your customer that you would do the work as promised and within the time
limit and cost you agreed upon. You also had a written agreement with the
person of the company helping you and that they would not solicit your client or
turn over any vital information.
Being a professional by admitting when you need to ask for help has no disgrace
in it. By treating your clients and your experts as professionals you will be held
high regard. You have to remember that we're all in this together, and as soon
as you start thinking that you know it all and can be everything to everyone is
the day that your business will take a severe turn backward. Business and people
need to help each other, because we can't hire the hundreds and thousands
of people the big corporations can. But we can network and learn from each
other and create our own cirlce of experts.
Bob Brohorst
Wave 5 Marketing
bbrolhorst@wave5marketing.com
http://www.wave5marketing.com
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