Customer Asked Specifically For Soc 1 And We've Been Giving Everyone Soc 2. What Even Is The Difference

By Author: Netra Cyber Security
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SOC 1 and SOC 2 are designed for different purposes, and this is an important distinction for SaaS companies.

SOC 1 focuses on controls relevant to customers' financial reporting, whereas SOC 2 focuses on areas such as security, availability, processing integrity, confidentiality, and privacy.

If an enterprise customer specifically asks for SOC 1, providing only SOC 2 might not meet their requirements. This is especially relevant if your software handles payroll, financial transactions, or processes that could affect their financial statements.

Before investing in another audit, I'd clarify the customer's exact requirements and assess which controls and evidence you already have. Some work from your existing SOC 2 program may be reusable, so you don't necessarily have to start from scratch.

You can also explore GRC tools like NETRA to help map controls, identify gaps, and organize compliance evidence. This gives you a clearer picture of what needs to be addressed before moving forward with the SOC 1 audit.