Why Use A Quality Manual?

By Author: Jamie Hanson
Total Articles: 3534
Comment this article

The quality manual is the necessary building block for any organization venturing on the ISO 9001:2008 certification course since it manifests top management's motivation to functioning an useful quality management system.

Like any document, the quality manual must be written in such a way that it provides employees, customers, auditors and other interested parties with a sound overview of how your organization satisfies customer requirements. Men and women through your company will relate to it whenever they prefer to see the big picture of the system, or exactly what policies have been organized. Our quality manual template can help save you time and money.

One of best ways to understand and implement ISO 9001:2008 is the actual task of compiling the quality manual.By reading through the specifications one-by-one and assigning each demand a relevant document, method or procedure that is available within your company, you will acquire that over half of the needs have already been addressed. The quality manual just needs formalize the relationship between the processes and the documents.

Format and content
...
... Write your quality manual to ensure it is effective for you, for your organization and even the way you work, it is completely your choice however often be sure that it helps your organisation's aims. The quality manual should not contain any confidential or proprietary information as it should be readily available to third party auditors and customers.
You should also ensure that a clear distinction is made between the contents of the quality manual and the procedures. The quality manual defines the purpose of top management for the operation of the quality management system, whilst the operations specify how these types of intentions are implemented.

The quality manual should essentially contain these three things:
1. The probability of the quality management system such as particulars of the approval of any exeptions
2. The documented procedures established for the quality management system, or reference to them
3. A description of the discussion between the techniques of the quality management system

Who will use your Quality Manual and why?
Customers and Clients want to see how your system takes care of their requirements. If perhaps your quality manual consists of two pages, it may not motivate trust that your system is strong sufficiently to be an useful quality management system. Customers and Clients want assurance that you know how to plan, implement, and control the processes that affect their products or service delivery.

Auditors will want to know how you've met the requirements of the standard and even in case the quality management system is useful in accomplishing your organization's aims. Auditors will use the quality manual as a guide to help out discover and even find the objective facts which usually they should see in display of your company's compliance with the standard. Internal auditors can audit the organization against their own requirements instead of a generic external document.

Management should be in a position to establish, from the manual, how the numerous processes and even systems have interaction, and at a high level what policies and methods have been established to maintain and control the processes and systems .

The quality manual is generally assigned to fresh recruits to familiarize themselves with the organization's quality management system and even moreover, the manuals work as perfect in-house training guide for them.

Most essentially, your quality manual should not sit on a dusty shelf or be hidden in an imprecise spot on the computer network; it is an active and powerful document that requires coverage in order for it to develop and even strengthen. Please click on the links below to learn more about Quality Manual Templates and view some free examples.

To learn more about our Quality Manual Template please visit ISO 9001 Checklist:

http://www.iso-9001-checklist.co.uk/iso-9001-quality-manual.htm