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What Are The Mandatory Documents Required By Iso 13485?

ISO 13485 is one of the most recognized international standards for ensuring the safety and effectiveness of Medical Devices. It is specifically designed for organizations involved in the design, production, installation, and servicing of medical devices. ISO 13485 provides a framework for establishing a robust quality management system (QMS).
Whether you’re preparing for certification or just beginning your compliance journey, understanding the mandatory documentation required by ISO 13485 is crucial. Let’s break it down.
Why Documentation Matters?
Before diving into the specific documents, it’s important to understand why documentation is so emphasized in ISO 13485. The medical device industry is highly regulated for good reason — it deals directly with human health and safety. Clear, consistent, and controlled documentation ensures traceability, accountability, and continuous improvement, all of which are key to both quality management and regulatory compliance.
Here’s a list of the Mandatory Documents in ISO 13485:
Quality Manual: The quality manual outlines the scope of your QMS, ...
... any justifiable exclusions, and links to procedures and processes. It serves as a roadmap of your entire quality management structure.
Documented Procedures and Records: ISO 13485 requires the following documented procedures:
• Control of documents
• Control of records
• Internal audits
• Control of nonconforming products
• Corrective action
• Preventive action
Each procedure must include how the activity is performed and how records are maintained.
Medical Device File: For each type or family of medical devices, a medical device file must be maintained. It should include:
• General description of the device
• Specifications (product and materials)
• Manufacturing processes
• Packaging, labelling, and installation information
• Servicing procedures
This file acts as the technical documentation for each device.
Quality Policy and Objectives: The organization must define and document its quality policy and measurable quality objectives. These need to align with the regulatory and customer requirements and be communicated throughout the company.
Risk Management Files: Risk management is an integral part of ISO 13485. The standard expects organizations to establish risk management procedures and maintain risk management files according to ISO 14971, the standard for risk management in medical devices.
Training Records: Competency must be demonstrated for employees affecting product quality. This means documenting their qualifications, training plans, and completed training sessions.
Design and Development Documentation: If your company is involved in product design, then design and development documentation is mandatory. This includes:
• Design planning
• Design inputs and outputs
• Design reviews
• Design verification and validation
• Design changes
Supplier Evaluation and Control Records: Organizations must maintain documented criteria for selecting and monitoring suppliers. Records of supplier evaluations and performance reviews must also be kept.
Complaint Handling and Reporting: Procedures and records related to complaint handling, reporting to regulatory authorities, and post-market surveillance activities must be maintained.
Production and Process Control Records: You’ll need detailed documentation showing how products are manufactured, inspected, tested, and released. This also includes environmental controls and equipment maintenance.
Understanding and maintaining the mandatory ISO 13485 Documents is essential for building a reliable quality management system. These documents ensure regulatory compliance, product safety, and consistent quality in the medical device industry.
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