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Tips For Troubleshooting Common Samsung Washer Problems
Samsung washers are known for their innovative features and reliable performance, but like any
appliance, they can occasionally encounter issues. The good news is that many common problems
can be resolved with simple troubleshooting. Here’s a comprehensive guide to help you address
common Samsung washer problems and get your machine back in working order.
1. Washer Not Turning On
If your Samsung washer isn’t powering on:
Check the Power Supply: Ensure the washer is properly plugged into a working electrical
outlet. Test the outlet by plugging in another device.
Inspect the Circuit Breaker: A tripped circuit breaker can prevent power from reaching the
washer. Reset it if needed.
Examine the Power Cord: Look for visible damage to the cord. If it’s damaged, replace it to
avoid electrical hazards.
2. Washer Not Draining
If your washer isn’t draining water:
Check the Drain Hose: Ensure the hose isn’t kinked, blocked, or improperly installed. The
hose should be positioned at the correct height to allow proper drainage.
...
... Clean the Drain Pump Filter: A clogged filter can obstruct water flow. Locate the pump filter
(usually at the front of the washer) and clean out any debris or lint.
Run a Drain Cycle: Restart the machine and run a drain-only cycle to see if the issue is
resolved.
3. Washer Not Spinning
If the washer drum doesn’t spin:
Ensure the Load Is Balanced: Overloading or washing a single heavy item can cause
imbalance. Redistribute the load evenly and try again.
Inspect the Door Lock: The washer won’t spin if the door isn’t securely locked. Check the
latch and make sure it’s functioning properly.
Check for Error Codes: Samsung washers display error codes for specific issues. Refer to the
user manual to understand and address the code.
4. Washer Making Loud Noises
If your washer is noisy during operation:
Check for Loose Items: Coins, keys, or other objects left in pockets can cause rattling.
Inspect the drum and remove any foreign items.
Inspect the Drum Bearings: Worn-out bearings can create a grinding noise. If this is the case,
they may need replacement.
Level the Washer: An uneven surface can cause vibrations and loud noises. Adjust the
leveling feet to stabilize the machine.
5. Washer Not Filling with Water
If your washer isn’t filling:
Check the Water Supply: Ensure the water valves are fully open, and the hoses are properly
connected.
Inspect the Inlet Filters: Clogged filters in the inlet hoses can restrict water flow. Remove
and clean them.
Test the Water Pressure: Low water pressure can also cause this problem. Contact a
plumber if necessary.
6. Washer Displaying Error Codes
Samsung washers are equipped with error codes to indicate specific problems:
“LE” or “OE”: Indicates a drainage issue. Check the drain pump and hose.
“UE” or “UB”: Signals an unbalanced load. Redistribute the clothes evenly.
“ND”: Refers to a no-drain error. Inspect the drain pump and filter.
Consult your user manual for a detailed explanation of error codes and corresponding solutions.
7. Washer Has a Foul Odor
If your washer smells bad:
Run a Drum Cleaning Cycle: Samsung washers often have a self-clean mode. Use it with a
washer cleaner or vinegar to remove odor-causing residue.
Leave the Door Open: After washing, leave the door slightly ajar to allow airflow and
prevent mold growth.
Clean the Detergent Drawer: Residue in the detergent drawer can contribute to odors.
Remove and clean it regularly.
Conclusion
Troubleshooting common Samsung washer problems can save you time and money while ensuring
your appliance performs at its best. Regular maintenance, like cleaning the drum and filters, can
prevent many issues. If you encounter persistent problems or require expert assistance, don’t
hesitate to contact Samsung’s authorized service center for professional support or Samsung
washing machine service center. With these tips, you can keep your Samsung washer running
smoothly for years to come.
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