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The Product As Advertising And Service Advertising
The Product as Ad
When a small box of cereal, deodorant, or laundry detergent appears in our mailboxes along with a coupon toward the purchase of more of the product, the product itself is functioning as an ad. The product also becomes its own ad when a person behind a small table at the supermarket offers shoppers a free taste of a product and a discount coupon. The free sample has been a staple of product advertising since the inception of the profession.
When the product can be hazardous, such promotions cause controversy. Under threat of government action barring advertising to children, a major cigarette advertiser in summer 1995 announced an end to the sample as ad. Philip Morris "said it will no longer send out 4 million to 5 million packs of cigarettes Tag Heuer Replica Watches by mail nor will it give away 15 million to 20 million at events annually." The company indicated, however, that it nicotine is potentially addictive, the pack of cigarettes as a sample is a particularly insidious practice.
Service Ads
The ads for ...
... Kodak make the product personal by showing the intimate important moments that Kodak film can capture for us. But how does an advertiser personify a service? An ad for First Bank positions a bank official on camera looking at us, the banking customers. As the bank officer entangles himself in the esoteric jargon of his profession, his image is blurred on the screen, and his voice is muted. Everyone in the audience who has experienced institutional double-talk has a frame of reference for this type of institutional officer. The camera is reacting for us; we make little sense of such presentations. The audio track becomes our ears as we tune the message out. The ad has induced us to re-create a familiar experience. The announcer now can tell us that First Bank has simplified the banking process; the simplification brings the bank official back into focus. The ad has told us that this bank provides a service. Our past experience is used to help us make that service seem desirable.
Ads for a service often show us what it is like without, and then with, the service. An ad for an airline, for example, shows a large person Breitling Replica Watches crammed into a small seat being elbowed by the passengers on either side. The service Wider seats, fewer persons per row. In the second scene the same person is in an uncrowned seat with ample room.
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