Hcp Engagement For Effective Pharma Marketing & Sales

By Author: Giselle Fernandes
Total Articles: 23
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ZING Engagement Suite

The most comprehensive, compliant solution that embraces existing channels of communication with various features that include compliant text messaging, two-way voice calling, AI & Video related capabilities and more.

SMS Text Messaging
Two-way Text Messaging to provide Logical and Promotional Messages
HCPs Receive the message on their regular SMS or WhatsApp
Send Any Digital Media as Attachment
Use MLR Approved Templates and Content

Two Way Voice Calling
Enable 1:1 Calling with HCP and Reps from the same platform as Messaging
Personalized Phone Numbers with Local Area Codes for each Territory
No Special App Required. Users talk on their regular phones
Separate out Work from Personal
Meta Data - Prevent Recordings

Instant Video Calling
No Installations Required on Invitee or Host end
Full Video Conferencing Capabilities
Instant Invitation by Text Message
Personalize UI by Brand/Company
Meeting Recording (With User Permission)
Compatible with Any Device, Any Browser

Video Widgets
...
... Provide Instant Video Calling From Any Location
Embed As Buttons in Presentations, IVAs, Brand and HCP Websites, CRM Systems
Full Video Conferencing Platform - No Installation Required
Validate Users and Provide Personalized Service
Connect to Inside or Field Sales Teams

Intelligent Bot
Automate Inbound Requests
Provide Necessary Resources to HCP Office Instantly (e.g. Co Pay Cards)
Seamless Transition to Human Attendant
Personalized For Each Territory/Rep

Signature Capture
Instantly Capture Signature
Maintain Compliance
Integrated in the SMS Channel
Autofill Documents
Integrate Data and Documents in System of Record