Sandsiv Spearheading Ai-powered Human Experience Solutions

By Author: Ben Gross
Total Articles: 459
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SANDSIV, a global leader in Voice of the Customer (VOC) and Customer Experience Management (CXM), concludes the year with a significant update to its sandsiv+ platform, unveiling cutting-edge AI-driven features. This enhancement solidifies the platform's AI foundation, introducing advanced tools such as automated data labeling, precise sentiment analysis, sophisticated topic detection, in-depth journey analysis, and actionable recommendations. These capabilities, available in multiple languages, aim to revolutionize how businesses globally engage with customers, employees, partners, and prospects. Karl Warnsing, Product Manager at SANDSIV, emphasizes the suite's role in evolving CX, cutting ownership costs, expediting planning-to-execution cycles, and enhancing precision. SANDSIV prioritizes data privacy and security, ensuring its deployable AI models adhere to the highest standards. Federico Cesconi, CEO at SANDSIV, reaffirms the company's dedication to being the unparalleled AI-powered CX Enterprise solution, with a commitment to continuous innovation meeting and exceeding client expectations.

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