Troubleshoot Quickbooks H202 Error In Multi-user Mode

By Author: Anna Hill
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QuickBooks Error H202 is a common error that occurs when QuickBooks is unable to access a company file in multi-user mode. This error can be frustrating as it can prevent you from accessing your important financial data. However, there are a few simple steps you can take to troubleshoot QuickBooks H202 error in multi-user mode.

Step 1: Check Network Connectivity

The first step in troubleshooting QuickBooks H202 error in multi-user mode is to check your network connectivity. This error is often caused by network connectivity issues. To check if your network is working correctly, follow these steps:

1. Ensure that all computers on your network are connected to the same network and are running the same version of QuickBooks.

2. Verify that your router or switch is working correctly, and all cables are correctly connected.

3. Make sure that your network firewall is not blocking QuickBooks from accessing the network.

4. Try to ping the server from the computer that is experiencing ...
... the QuickBooks Error H202. If the ping is successful, the network is functioning correctly.

Step 2: Configure Firewall Settings

If your firewall is blocking QuickBooks from accessing the network, you will need to configure your firewall settings to allow QuickBooks through. Follow these steps:

1. Open your firewall settings and locate the QuickBooks executable file.

2. Add the QuickBooks executable file to your firewall's list of allowed programs.

3. If necessary, open ports 80 and 443 on your firewall to allow QuickBooks to communicate with the server.

Step 3: Verify Hosting Settings

QuickBooks Error H202 can also occur if your hosting settings are not correctly configured. Here's how to verify your hosting settings:

1. Open QuickBooks and go to the File menu.

2. Select Utilities, then click on Stop Hosting Multi-User Access.

3. Repeat the above steps on all computers connected to your network.

4. Go back to the File menu and select Utilities, then click on Host Multi-User Access.

Step 4: Verify QuickBooks Services

If none of the above steps have resolved QuickBooks Error H202, you may need to verify your QuickBooks services. Here's how:

1. Press the Windows key and type in "Services".

2. Locate the QuickBooksDBXX service and verify that it is running.

3. If the service is not running, right-click on it and select Start.

4. Repeat the above steps for the QuickBooksXX service.

In conclusion, troubleshooting QuickBooks H202 error in multi-user mode can be time-consuming, but by following the steps outlined above, you should be able to resolve the issue and get back to managing your finances with QuickBooks. If you are still experiencing issues, you may need to contact QuickBooks support for further assistance.