What Is Southwest Airlines' Policy For Passengers Who Miss Their Flight?

By Author: Vootfly Travel Agent
Total Articles: 14
Comment this article

Southwest Airlines is one of the most popular airlines in the United States, offering affordable flights and excellent customer service. Despite their best efforts, sometimes passengers miss their flights for various reasons. In this article, we will discuss Southwest Airlines' policy for passengers who miss their flight.
Firstly, it's important to note that missing a flight can be a stressful and frustrating experience, but it's important to stay calm and contact Southwest Airlines as soon as possible. The airline's customer service team is available 24/7, so you can reach out to them at any time of day or night.
The first thing to know is that Southwest Airlines has a no-show policy, which means that if you don't show up for your flight and you haven't cancelled or changed your reservation beforehand, you will lose the entire value of your ticket. This means that you won't be able to get a refund, and you won't be able to use the value of your ticket for future travel.

However, if you miss your flight and you've cancelled or changed your reservation beforehand, then your options will depend on the type of ...
... ticket you purchased. Southwest Airlines offers two types of tickets: Wanna Get Away and Anytime.

Wanna Get Away tickets are the most affordable option, but they come with certain restrictions. If you miss your flight and you have a Wanna Get Away ticket, you can still change your reservation for a fee. The fee will vary depending on the route and the fare difference, but it usually ranges from $50 to $100 per person. You will also need to pay any difference in fare if the new ticket is more expensive than the original one.

If you don't want to change your reservation and you have a Wanna Get Away ticket, you can also request a refund for the unused portion of your ticket. However, keep in mind that the refund will be in the form of travel funds, which can only be used for future travel on Southwest Airlines. Additionally, the refund will be for the value of the ticket minus any applicable fees.

Anytime tickets are more flexible than Wanna Get Away tickets, but they are also more expensive. If you miss your flight and you have an Anytime ticket, you can change your reservation for free. You won't have to pay any change fees, and you won't have to pay any fare difference if the new ticket is more expensive than the original one.

If you don't want to change your reservation and you have an Anytime ticket, you can also request a refund for the unused portion of your ticket. The refund will be in the form of the original payment method, and there won't be any fees deducted from the refund amount.
It's also important to note that if you miss your flight due to circumstances beyond your control, such as a medical emergency or severe weather conditions, Southwest Airlines may offer you additional options. In these situations, it's best to contact the airline's customer service team as soon as possible to discuss your options.

Southwest Airlines Missed Flight