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9 Key Features Every Hoa Website Should Have

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By Author: Marisn Mackle
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Having a well-designed HOA website is increasingly important for managing efficient and successful communities. The right features will help you meet your community’s goals. From calendar and community notification tools to payment portals and more. By incorporating these key functionalities into your site design, you can create an effective online platform for your homeowner's association. So, when building an HOA website, it’s important to be sure to include these essential features.

Some of the key features that every HOA website should include are highlighted in the section below.

1. Try Before You Buy

Homeowners Association Websites, community associations, and neighborhood associations should strongly consider looking into a Try Before You Buy option. This is a great way to explore the user interface and functionality of an online HOA site before you commit to signing up. During the trial period, simply register with your email address and receive immediate access to the site with a username and password. You may also be asked to enter an ...
... access code provided in the email—so make sure you save it! Keep in mind that you won't be able to use this code after your trial has ended—so make sure you make an informed decision beforehand.

2. Customized Dedicated Domain Name

Having a customized dedicated domain name is the key to making your website easily accessible and recognizable. A customized domain name is the web address typed into your browser window, such as www.xyz.com, and it is an important component in creating and maintaining a successful presence online for your community. In order for it to be effective, the domain should be memorable and contain a relevant keyword so that visitors can find it without getting confused. Make sure you consider all your options carefully when creating your own dedicated domain name!

3. Online Payments

Online payments are one of the most important features of any HOA website. This feature allows members to easily pay their dues and assessments online, streamlining the process while helping reduce paper waste and increase efficiency. By making it easier to process payments, you can ensure that your community is up-to-date on its dues while making things easier on members.

4. Document Management & Storage

HOA websites should also have the ability to store and manage documents online. This feature provides an easy-to-access repository of all important documents, from covenants and bylaws to financial statements and meeting minutes. By providing easy access to these key documents, HOAs can ensure that their members are never left in the dark about important information or decisions.

5. Communication & Discussion Boards

Communication is key for any HOA website. Providing message boards or forums allow members to engage with each other about community topics and should be a central element of any successful HOA website. Discussion boards can also help to avoid misunderstandings and miscommunications, as members are able to address questions quickly, receive up-to-date information and connect with each other on important matters relevant to the organization.

6. Event/Calendar Scheduling

Scheduling events and communicating them out to the members should also be part of an HOA website. Event scheduling gives members the ability to plan their lives accordingly and be aware of important dates, like homeowner meetings, which are integral to a successful HOA. Utilizing calendars could help increase attendance at those events while keeping homeowners informed of upcoming activities and events.

7. Member Directory

Having an easy-to-search directory of members on your HOA website is key. This allows other homeowners to keep in touch with one another, by providing contact information if needed. It also helps HOA members get to know each other and learn more about who lives in the area they live in. Additionally, an automated member directory will help save you time by not having to manually populate it when new members join the community.

8. Polling Abilities

Having the ability to conduct polls on your HOA website is a great asset. It simplifies the voting process by eliminating the need for in-person meetings and ensures that each homeowner only has one vote. Additionally, it's important that the website's polling features come with comprehensive limitations, such as the option to allow homeowners to vote once only.

9. Easy To Use & Maintain

A great custom HOA website should be both easy to use and easy to maintain. The layout should have a simple design with intuitive navigation throughout, leaving no room for confusion. Additionally, the back end of the website should also be user-friendly and require no programming knowledge to build or make updates. This way, your HOA won't need any support or specialist help just to post new content or edit calendar events. Easy-to-use and maintenance functionality is essential for every successful HOA website!


To sum it up, having a website for your HOA is of essential importance. The website should have the best features available such as a payment processor, a strong communication channel between board members and homeowners, clear documentation about the regulations of the HOA, and synchronized event calendars. All these features are important to make sure that you provide the most modern service with the best customer experience. We hope that this blog has been beneficial to you. If you guys are considering your options for HOA Web Hosting services then head on over to HOA Start - they are the leading company in the US ready to provide you with an excellent web hosting services.

More About the Author

My name is Michel Marsin and i work full time as a freelance writer, editor former social worker. I am passionate about writing articles on different topics.

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