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Provisions For A Grievance Officer Will Create A Secure Environment For Online Game Players

The online gaming industry is currently at US$ 200 billion. The government of India considers it a sun-rising industry with huge potential for growth. The industry is also witnessing a growing user base and interest from investors. The investment is going to increase only in the coming years. The government has recognise the online gaming industry skyexchangeas a gaming industry based on skills. Therefore to make sure that the online environment is safe for players, it proposes to set up a redressal system.
The redressal system should have time bound mechanism to solve queries and cases from online players. The system will ensure that online women players feel safe and secure during their online presence. Some of the leading online platforms skyexchange 247 already have technical support systems to make the presence of an online player safe and secure. To enhance safety, the online platform provides a safe virtual deposit vault to players. After winning, the player can fast withdraw the money. However, this fast withdrawal is only for those who play with real money.
Under ...
... the new proposes rules, which are amendments to the information and technology rules 2021, every online gaming platform must have a grievance office, a nodal office and a chief compliance officer. All leading online platforms including skyexchange have a redressal system in place. The company feel that the post of chief compliance officer is a financial burden on online gaming companies as most are small companies. The view of the online gaming industry is that the chief compliance officer means a huge financial burden up to 50 lac a year, which may not be easy for small online gaming platforms.
The online industry is not old in the country. Many online gaming companies are not even 3 years old. In one estimation, it was found that close to 70 % of online gaming companies come under the micro and small industries category. These companies need support and incentive to grow and provide a meaningful platform to players as well as to youngsters as career options. Each online gaming company need to take measures to protect the privacy of online players. After all the growth of an online gaming platform depends only on the trust it generates among online players. So, it is in the interest of their own survival that gaming companies need a mechanism to deal with any issue that a player comes up with.
Leading and authorised online gaming platforms skyexchangeare 100 % secure and protect the online deposit of the player. The player is allowed access to his or her virtual deposit account on sky exchange 247 with a fast withdrawal facility. The player does not need approval from the online gaming company to take out the money. The player remains in control of the money that is put at stake for big wins. Even if a player does not want to stake money in an online game, the company provides a facility to withdraw the amount without hesitation. All these measures will ensure the greater trust of online players in the company, as well as create opportunities for the growth of the company.
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